At a Glance
- Tasks: Perform maintenance and repairs on smart mobility hardware across Manchester.
- Company: Join Arrive, a global leader in transforming urban mobility.
- Benefits: Autonomous role with opportunities for personal growth and community impact.
- Other info: Dynamic work environment with a focus on safety and collaboration.
- Why this job: Make a real difference in urban travel for thousands every day.
- Qualifications: Experience in technical roles and strong problem-solving skills required.
The predicted salary is between 30000 - 40000 € per year.
As Arrive, we guide customers and communities towards brighter futures and more livable cities. Our people and our values guide us. We Arrive Curious, Focused and Together. As a global team, we are transforming urban mobility.
The Role
As a Field Service Technician within our UK Operations team, you will be the face of Arrive across the Manchester region. Reporting to the Regional Service Manager, you will play a critical role in ensuring our physical mobility infrastructure—including smart payment terminals and sensor technology—remains operational and efficient. This is a highly autonomous position where you will have the opportunity to directly impact the local community by reducing downtime and improving the urban travel experience for thousands of daily users.
How to make an impact:
- Perform routine maintenance, diagnostics, and complex repairs on a variety of smart parking and mobility hardware.
- Manage a regional territory to ensure all service level agreements (SLAs) are met, prioritizing urgent repairs to maintain city-wide uptime.
- Collaborate with the central technical support team to provide real-time feedback on hardware performance and local infrastructure challenges.
- Maintain accurate digital logs of all site visits, parts used, and technical resolutions via our mobile workforce management platform.
- Champion a safety-first culture by adhering to all health and safety protocols while working in public urban environments.
About you:
- You are a proactive problem-solver who enjoys the variety of working in the field rather than behind a desk.
- You thrive in environments where you can take ownership of your schedule and use your technical expertise to help others.
- With a curious mindset and a collaborative spirit, you take pride in quality craftsmanship and enjoy interacting with different stakeholders across the city.
- You are driven to learn new technologies and are excited by the prospect of keeping Manchester’s mobility network moving.
Your background:
- Proven experience in a field-based technical role, such as electrical, mechanical, or hardware maintenance.
- Strong diagnostic skills with the ability to troubleshoot complex technical issues independently.
- Comfortable using digital tools and mobile applications for reporting and task management.
- A valid UK driving license and the ability to navigate the Manchester metropolitan area efficiently.
- Excellent communication skills with a focus on delivering high-quality service to our community partners.
This role is based in Leeds.
About us:
Arrive, including brands like EasyPark, Flowbird, RingGo, ParkMobile and Parkopedia, is a leading global mobility platform. Present in over 90 countries and 20,000 cities, the company helps people and decision-makers make smarter decisions about urban mobility and ease the experience of travel worldwide. Arrive delivers a unique combination of the core ingredients to make cities more livable: from smart payments and optimized car parks to data-driven traffic reduction and support for reinvestment in public transport and green space.
It’s about more than function, it’s about saving time and simplifying the experience of travel for everyone. Travel is more than a journey, it’s how you Arrive.
Field Service Technician - Leeds employer: Parkopedia
At Arrive, we pride ourselves on being an exceptional employer that values curiosity, collaboration, and community impact. As a Field Service Technician in Leeds, you will enjoy a dynamic work culture that encourages autonomy and innovation while providing opportunities for professional growth within a global mobility platform. With a strong commitment to employee well-being and a focus on transforming urban mobility, Arrive offers a rewarding environment where your contributions directly enhance the travel experience for thousands in the Manchester region.
StudySmarter Expert Advice🤫
We think this is how you could land Field Service Technician - Leeds
✨Tip Number 1
Get to know the company! Research Arrive and its values. When you understand what makes us tick, you can tailor your conversations to show how you fit right in with our curious and focused culture.
✨Tip Number 2
Network like a pro! Connect with current employees on LinkedIn or attend industry events. Building relationships can give you insider info and might just land you a referral, which is always a bonus!
✨Tip Number 3
Prepare for the interview by practising common questions related to field service roles. Think about your past experiences and how they align with the responsibilities of keeping Manchester’s mobility network moving.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re genuinely interested in joining our team at Arrive.
We think you need these skills to ace Field Service Technician - Leeds
Some tips for your application 🫡
Show Your Curiosity:When writing your application, let your curiosity shine through! We love candidates who are eager to learn and explore new technologies. Share examples of how you've tackled challenges in the past and what you’ve learned from them.
Be Specific About Your Skills:Make sure to highlight your technical skills and experience clearly. We want to see how your background in electrical, mechanical, or hardware maintenance aligns with the role. Use specific examples to demonstrate your diagnostic skills and problem-solving abilities.
Keep It Professional Yet Personal:While we appreciate a friendly tone, remember to keep it professional. Share a bit about yourself and why you’re passionate about urban mobility. This helps us get to know you better and understand your motivation for applying.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do—just follow the prompts!
How to prepare for a job interview at Parkopedia
✨Know Your Tech
Brush up on your technical knowledge related to smart parking and mobility hardware. Be ready to discuss your experience with diagnostics and repairs, as well as any specific tools or technologies you've used in the past.
✨Showcase Your Problem-Solving Skills
Prepare examples of how you've tackled complex technical issues in previous roles. Highlight your proactive approach and ability to work independently, as this role requires a lot of autonomy.
✨Familiarise Yourself with the Area
Since you'll be navigating the Manchester metropolitan area, it’s a good idea to familiarise yourself with key locations and routes. This will show your potential employer that you’re prepared and can manage your territory effectively.
✨Emphasise Communication and Collaboration
Be ready to discuss how you’ve worked with different stakeholders in the past. Highlight your communication skills and your ability to collaborate with teams, especially when providing feedback on hardware performance.
