Parkinson\'s Local Adviser

About the role

Our adviser teams work within local areas providing a wide range of expert information and guidance, via a variety of channels including community settings. You\’ll provide a personalised service that enables appropriate levels of self-advocacy and/ or advocate on behalf of clients, signposting to other services as relevant.

You\’ll empower people affected by Parkinson\’s, their families and carers to live lives that are as fulfilling as possible and to take an active role in their treatment becoming their own advocate in health and life, wherever possible.

The contract for this role will be fixed term for six months.

What you\’ll do:

• Provide in depth, person-centred information and guidance to clients by a range of means, including community settings, and ensuring the most efficient and effective use of resources in line with service policy
• Respond to enquiries through a range of channels and areas based on service need, keeping accurate, up to date online client records in line with practice
• Make best use of time in providing an effective client service
• Recognise and respond to potential safeguarding situations using established procedures
• Provide information on a variety of health and social care issues, including appropriate emotional support, employment and welfare benefits guidance and advocating with and on behalf of clients
• Answer client enquiries professionally using a jargon-free approach and within established timescales
• Maintain relationships and partnerships with internal and external teams and in a range of settings and ways to achieve the best outcomes of clients
• Keep up to date with organisational and professional development relevant to your role