Community Support Officer - Hull and East Riding (21 hours) in Kingston upon Hull

About the role

You’ll provide high quality support to the communities of people affected by Parkinson’s in Hull and the East Riding of Yorkshire. As members of the Community Directorate we aim to reach out to and support people with Parkinson’s, their families, friends and carers. We enable the voice of people affected by Parkinson’s to be heard to improve services, inform our priorities and improve decision making locally. Through community development we work in close collaboration with our Parkinson’s communities to bring change on the issues that matter most to people affected by Parkinson’s - whether directly or with their friends, family and carers.

What you’ll do

• Provide first point of contact for new people affected by Parkinson’s wanting to engage with our community facing work in Hull and East Riding.
• Organise online and in‑person, internal and external meetings and events, including booking venues and refreshments, assisting with the production of materials, fulfilling mailings and taking bookings for our community development work across Hull and East Riding.
• Support the development of new activities with our community in Hull and East Riding, by establishing contact with other organisations and individuals in the area.
• Promote and market activities in local areas to ensure our community are aware of all the offers available to support them.
• Engage directly and attend meetings of groups, branches, cafes, physical activity programmes in Hull and East Riding to ensure they are delivered effectively and we meet the needs of those people delivering and attending them.

What you’ll bring

• Excellent communication and interpersonal skills with the ability to influence and negotiate when required at all levels internally and externally.
• Excellent administration and support skills, including note‑taking, presentation preparation and a positive, assertive and resilient approach to prioritising and juggling varying pressures and conflicting priorities.
• Experience in coordinating multiple projects simultaneously that meet business requirements.
• Experience of developing and maintaining effective working relationships with all stakeholders.
• Experience of operating in a modern digital workplace, including using digital tools to work collaboratively and productively.
• Experience of managing data, records and details of programmes, projects and events and keeping these accurate and up to date.

Candidate requirements

• Live in the Hull and East Riding area and be able to travel freely and flexibly around these areas and occasionally further afield without reliance on public transport.
• Provide personal broadband service with a minimum download speed of 2 Mb.
• Have a confidential space in which to work.
• Provide occasional cover on evenings, weekends and/or bank holidays.

This role will require an enhanced Disclosure and Barring Service (DBS) check. You’ll be required to apply for one; refusal to do so will result in the offer being withdrawn.

Anyone can get Parkinson’s. It’s vital that the people who work for Parkinson’s UK are representative of our diverse community. We actively encourage people from all sections of the community to apply, regardless of race, ethnicity, gender identity, age, disability, sexual orientation, or religion.