Temporary Customer Advisor

Temporary Customer Advisor

Poole Temporary No home office possible
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At a Glance

  • Tasks: Join our team as a Customer Advisor, providing tailored service and supporting store operations.
  • Company: Pavers is a family-run footwear business with over 180 stores and a rich history since 1971.
  • Benefits: Enjoy a competitive hourly rate, generous discounts, holiday entitlement, and wellbeing support.
  • Why this job: Be part of a fun, fast-paced environment with opportunities for growth and a focus on teamwork.
  • Qualifications: We're looking for team players with a 'can do' attitude and a passion for selling.
  • Other info: This temporary role offers flexible hours and the chance to work until August 2025.

This is a Temporary , Part Time vacancy that will close in 3 days at 23:59 BST .

The Vacancy

We have an exciting opportunity to join our Pavers team in The Quay, Poole working 8 hours over 2 days per week. This role will involve working weekends and weekdays on a rota basis.

This is a temporary role until 31st August 2025.

  • Are you passionate about achieving sales targets and finding just the right products for customers?
  • Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
  • Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?

At Pavers we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.

Let’s see what’s in it for you:

  • A competitive hourly rate of £12.50 (18+)
  • PaSS training to increase your hourly rate to £13.00 (18+)
  • Generous colleague discount scheme, some of which can be shared with your family and friends!

And that’s not all, working for Pavers comes with so much more to enjoy:

  • Holiday entitlement that increases with service
  • Pavers Academy – enter a world of training at your finger tips!
  • Pavers Foundation – nominate a cause close to your heart to receive a donation!
  • Wellbeing and financial support through RetailTRUST

Want to see a snapshot of your duties?

As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:

  • Showcase our ‘feel great footwear’, that feels as great as it looks
  • Support the operations of the store
  • Be involved in stock movements
  • Maintain an organised, clean and safe working environment

Our stores feel like a family, here’s what we look for in our colleagues:

  • A team player
  • A ‘can do’ attitude
  • A keen eye for attention to detail
  • Holds a passion for selling
  • And is a great multi-tasker!

Do you feel this is the role for you? Apply today…

The Company

The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.

Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.

From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal.

We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.

We were delighted to receive recognition as a 3* Employer with‘World Class’levels of workplace engagement and the‘2nd Best Retailer to Work For’by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success.

Holidays that increase with service

Company Pension Contribution

Wellbeing Assistance through Retail Trust

Enhanced Maternity, Paternity and Adoption Pay

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Temporary Customer Advisor employer: Parkinson's UK

Pavers is an exceptional employer that values its colleagues as its greatest asset, offering a competitive hourly rate and generous discounts for employees and their families. With a strong focus on employee growth through the Pavers Academy and a commitment to wellbeing, this family-run business fosters a supportive and engaging work culture in the vibrant location of The Quay, Poole. Join us to be part of a team that not only aims for sales success but also prioritises personal development and community support.
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Contact Detail:

Parkinson's UK Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Temporary Customer Advisor

✨Tip Number 1

Familiarise yourself with Pavers' product range and values. Understanding their commitment to comfort and style will help you connect with customers and demonstrate your passion for the brand during the interview.

✨Tip Number 2

Prepare examples of how you've provided excellent customer service in the past. Highlighting your 'can do' attitude and ability to work in a fast-paced environment will show that you're a great fit for the role.

✨Tip Number 3

Showcase your teamwork skills by discussing experiences where you've collaborated effectively with others. Pavers values team players, so demonstrating your ability to work well with colleagues will strengthen your application.

✨Tip Number 4

Be ready to discuss your sales achievements or targets you've met in previous roles. This will illustrate your passion for selling and your drive to achieve results, which are key qualities they look for in a Customer Advisor.

We think you need these skills to ace Temporary Customer Advisor

Customer Service Skills
Sales Skills
Teamwork
Attention to Detail
Multi-tasking
Communication Skills
Problem-Solving Skills
Adaptability
Time Management
Positive Attitude
Product Knowledge
Organisational Skills

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use keywords from the job description, such as 'can do attitude', 'team player', and 'attention to detail' to demonstrate that you fit the role.

Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to meet sales targets. Mention specific examples of how you've excelled in similar roles and express your enthusiasm for working with Pavers.

Highlight Availability: Since this is a part-time role with weekend and weekday shifts, clearly state your availability in your application. This shows that you are flexible and ready to meet the company's scheduling needs.

Showcase Your Personality: Pavers values a fun and fast-paced environment, so let your personality shine through in your application. Use a friendly tone and share why you would enjoy working in their team-oriented atmosphere.

How to prepare for a job interview at Parkinson's UK

✨Show Your Passion for Customer Service

Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive shopping experience.

✨Demonstrate Your Team Spirit

Pavers values teamwork, so be prepared to discuss your experiences working in a team environment. Highlight instances where you collaborated with colleagues to achieve a common goal or improve store operations.

✨Prepare for Sales-Related Questions

Since achieving sales targets is key in this role, think about how you can contribute to sales success. Be ready to discuss your approach to selling and any relevant experiences that showcase your ability to meet or exceed targets.

✨Emphasise Your 'Can Do' Attitude

The job description mentions a 'can do' attitude, so make sure to convey your willingness to tackle challenges. Share stories that illustrate your problem-solving skills and adaptability in fast-paced environments.

Temporary Customer Advisor
Parkinson's UK
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