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- Tasks: As a Customer Advisor, you'll provide tailored service and support store operations.
- Company: Pavers is a family-run footwear business with over 180 stores across the UK.
- Benefits: Enjoy a competitive hourly rate, generous discounts, holiday entitlement, and wellbeing support.
- Why this job: Join a fun, fast-paced environment with opportunities for growth and a strong team culture.
- Qualifications: We're looking for team players with a 'can do' attitude and a passion for selling.
- Other info: This part-time role offers flexible hours and a chance to make a difference in customers' lives.
This is a Permanent , Part Time vacancy that will close in 2 days at 23:59 BST .
The Vacancy
We have an exciting opportunity to join our Pavers team in Atherton working 4 hours over 1 days per week. This role will involve working weekends and weekdays on a rota basis.
- Are you passionate about achieving sales targets and finding just the right products for customers?
- Do you have a ‘can do’ attitude, passion for great customer service and enjoy working in a fast paced and fun environment?
- Do you want to work for a growing, profitable business with family values & green credentials, with opportunities for progression?
At Pavers we know our colleagues are our greatest asset. We’re passionate about our people and invest in them.
Let’s see what’s in it for you:
- A competitive hourly rate of £12.50 (18+)
- PaSS training to increase your hourly rate to £13.00 (18+)
- Generous colleague discount scheme, some of which can be shared with your family and friends!
And that’s not all, working for Pavers comes with so much more to enjoy:
- Holiday entitlement that increases with service
- Pavers Academy – enter a world of training at your finger tips!
- Pavers Foundation – nominate a cause close to your heart to receive a donation!
- Wellbeing and financial support through RetailTRUST
Want to see a snapshot of your duties?
As a Customer Advisor, you’re the heart of our stores. Not only will you provide excellent, tailored service to our customers, you’ll be there to:
- Showcase our ‘feel great footwear’, that feels as great as it looks
- Support the operations of the store
- Be involved in stock movements
- Maintain an organised, clean and safe working environment
Our stores feel like a family, here’s what we look for in our colleagues:
- A team player
- A ‘can do’ attitude
- A keen eye for attention to detail
- Holds a passion for selling
- And is a great multi-tasker!
Do you feel this is the role for you? Apply today…
The Company
The Pavers story began in York in 1971 when Catherine Paver took out a £200 bank loan (for a sofa she told them) to fund her new business. She had big dreams of changing the world of footwear and a passion to provide comfortable and stylish shoes for all.
Starting small, she sold shoes at village halls and homeware parties before opening the first Pavers shop in Scarborough in 1981, when Catherine’s three sons joined the business. One of her sons, Stuart, ran the business as Managing Director for over 40 years, joined by his son Jason in 2016. As of September 2023, Jason Paver is now the Managing Director of Pavers Ltd, with Stuart Paver moving to Chairman, taking the company into the 3rd generation of family run leadership.
From these modest beginnings, Pavers Shoes has grown to be a UK leader in today’s footwear industry, with over 180 stores nationwide encompassing our more recently acquired brands including Jones Bootmaker, Herring Shoes, Padders & Van Dal.
We remain acquisitive, highly profitable, and are an ever-growing, independent family-run business, employing over 1,900 people.
We were delighted to receive recognition as a 3* Employer with‘World Class’levels of workplace engagement and the‘2nd Best Retailer to Work For’by Best Companies in November 2024. At Pavers, we attribute the talents, passion, and dedication of our colleagues as the reasons for our success.
Holidays that increase with service
Company Pension Contribution
Wellbeing Assistance through Retail Trust
Enhanced Maternity, Paternity and Adoption Pay
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Customer Advisor employer: Parkinson's UK
Contact Detail:
Parkinson's UK Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Advisor
✨Tip Number 1
Familiarise yourself with Pavers' product range and values. Understanding their commitment to comfort and style will help you connect with customers and demonstrate your passion for the brand during the interview.
✨Tip Number 2
Prepare examples of how you've provided excellent customer service in the past. Highlighting specific situations where you went above and beyond can showcase your 'can do' attitude and make you stand out as a candidate.
✨Tip Number 3
Show your enthusiasm for teamwork and collaboration. Since Pavers values a family-like atmosphere, expressing your ability to work well with others and contribute positively to the team dynamic can be a great advantage.
✨Tip Number 4
Be ready to discuss your flexibility regarding working hours. As the role involves a rota system, demonstrating your willingness to adapt to different shifts can show that you're committed to meeting the needs of the business.
We think you need these skills to ace Customer Advisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and sales. Use keywords from the job description, such as 'can do attitude', 'team player', and 'attention to detail' to demonstrate that you fit the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to meet sales targets. Mention specific examples of how you've excelled in similar roles and express your enthusiasm for working with Pavers.
Highlight Relevant Skills: In your application, emphasise skills that align with the job requirements, such as multitasking, teamwork, and a keen eye for detail. This will help the hiring team see that you possess the qualities they are looking for.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial in a customer-facing role.
How to prepare for a job interview at Parkinson's UK
✨Show Your Passion for Customer Service
Make sure to express your enthusiasm for providing excellent customer service. Share examples of how you've gone above and beyond for customers in the past, as this role is all about creating a positive shopping experience.
✨Demonstrate Your Sales Skills
Prepare to discuss your experience with sales targets and how you achieved them. Highlight any specific strategies you used to engage customers and close sales, as this will show that you understand the importance of meeting targets.
✨Emphasise Teamwork and Flexibility
Since this role requires working on a rota basis, it's important to convey your ability to work well in a team and adapt to different schedules. Share instances where you've successfully collaborated with colleagues to achieve common goals.
✨Research Pavers and Its Values
Familiarise yourself with Pavers' history, values, and commitment to sustainability. Being able to discuss how your personal values align with the company's mission will demonstrate your genuine interest in the role and the organisation.
