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- Tasks: Support parking operations with enforcement, customer service, and marshalling activities.
- Company: Leading parking management firm in Manchester with a focus on customer satisfaction.
- Benefits: Competitive pay, outdoor work, and opportunities for personal growth.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong communication skills and experience in customer service required.
- Other info: Ideal for self-motivated individuals who enjoy working outdoors.
The predicted salary is between 24000 - 36000 £ per year.
A leading parking management firm in Manchester is seeking a dedicated Customer Service Attendant to support operations, providing effective parking enforcement, customer service, and marshalling activities.
The ideal candidate will have strong communication skills, the ability to manage challenging situations, and experience in customer service. Candidates must be self-motivated and capable of working outdoors.
This position involves proactively patrolling car parks and issuing Parking Charge Notices while adhering to company policy.
On-Site Parking Enforcement & Customer Support Lead in Manchester employer: Parkingeye
Contact Detail:
Parkingeye Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On-Site Parking Enforcement & Customer Support Lead in Manchester
✨Tip Number 1
Get to know the company! Research their values and mission. When you show up for an interview, drop in some knowledge about their operations and how you can contribute. It’ll impress them and show you’re genuinely interested.
✨Tip Number 2
Practice your communication skills! Since this role involves customer service, think of scenarios where you might need to handle difficult customers. Role-play with a friend or family member to build your confidence.
✨Tip Number 3
Dress the part! Even if the job is outdoors, looking professional can make a great first impression. Wear something that’s smart yet practical, so you feel comfortable while still looking the business.
✨Tip Number 4
Apply through our website! We want to see your application come through directly. It shows initiative and gives us a chance to connect with you right away. Plus, it’s super easy to do!
We think you need these skills to ace On-Site Parking Enforcement & Customer Support Lead in Manchester
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your experience in customer service in your application. We want to see how you've handled challenging situations and provided excellent support to customers in the past.
Be Clear and Concise: When writing your application, keep it straightforward. We appreciate clarity, so avoid jargon and get straight to the point about why you're the perfect fit for the role.
Tailor Your Application: Take a moment to customise your application for this specific role. Mention your ability to work outdoors and your self-motivation, as these are key traits we’re looking for in our ideal candidate.
Apply Through Our Website: We encourage you to submit your application through our website. It’s the best way for us to receive your details and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Parkingeye
✨Know Your Stuff
Make sure you understand the ins and outs of parking enforcement and customer service. Brush up on relevant laws and company policies, so you can confidently discuss how you would handle various situations during the interview.
✨Show Off Your Communication Skills
Since this role requires strong communication, prepare examples of how you've effectively resolved customer issues in the past. Think about times when you had to manage challenging situations and how you handled them with grace.
✨Demonstrate Your Self-Motivation
This job involves working outdoors and being proactive. Be ready to share instances where you took initiative in previous roles, whether it was patrolling an area or ensuring customer satisfaction without being prompted.
✨Dress for Success
Even though the job is outdoors, make sure to dress smartly for the interview. A neat appearance shows that you take the opportunity seriously and are ready to represent the company well, even in a casual environment.
