Commercial Manager in London

We are seeking skilled and enthusiastic Commercial Managers to join a growing team blending their skills and experiences to gain new clients. This role is critical to delivering on our ambitions as finding new sites—either whitespace or winning from other providers—is what will underpin our growth. As a Commercial Manager, you will be responsible for a territory and will be expected to build a pipeline of opportunities and deliver these to the business, meeting our ROI expectations on each site. You will have end‐to‐end ownership of the customer from early engagement through to contract signature, when you will hand the customer over to our brilliant Account Management team who will manage the contract life cycle.

As the company operates nationally, the successful candidate must be willing to work away from home up to four times a week. When working away from home all hotel accommodation and expenses are provided.

Key Duties & Responsibilities

• Research and understand territory to know where target sites could be located.
• Research client backgrounds and understand the markets in which they operate, to fully understand the needs of the client.
• Identification of new business opportunities through both lead funnel and self‐generation.
• Build a robust pipeline based on personal conversion ratios to ensure target delivery month‐in‐month out.
• Professionally manage client engagement from early stages through to contract signature, working closely with all stakeholders to deliver a brilliant customer experience.
• Manage internal and external stakeholders effectively and professionally at all times; this is not a job you can succeed in on your own.
• Understand the commercial aspect of the proposed sites and look to review/improve if required.
• Work conscientiously and professionally at all times.
• Assist in the development of business and marketing plans for the company, identifying and qualifying growth potential.
• Re‐enforce, maintain and develop the Parkingeye brand.
• Maintain CRM compliance.
• Deliver professional presentations to internal and external audiences.
• Have a positive outlook and the ability to work effectively with other commercial managers to deliver the annual team target.
• Effectively plan client visits, travel and overnight stays to complement the business.

Formal Qualifications and Experience Required

• Proven experience in a field sales role, preferably within the parking or facilities management industry.
• Strong understanding of the parking industry or a similar niche business and its challenges.
• Demonstrable strong negotiation and problem‐solving experience.
• Full UK driving licence.

Personal Attributes & Skills

• Communication and Relationships

• Ability to exercise judgement in adapting style and nature of written and verbal communication; this must always be professional.
• Demonstrates strong interpersonal skills, including questioning for clarification and establishing facts, observation and active listening.
• Confident presenting to clients and communicating with internal customers.
• Seeks feedback on communication style and takes points on board.
• Builds and maintains strong relationships with key stakeholders.

• Links personal performance to business performance.
• Self‐motivated and results‐oriented.
• Continuously monitors personal activity levels, bearing in mind the original objective and develops contingency plans.
• Identifies problems and their causes and takes action to solve them without prompting.
• Constantly evolves plans to ensure targets are achieved and provides evidence of over‐achievement.
• Works under pressure and meets deadlines.

• Knows the marketplace and its customers, seeing and responding quickly to opportunities.
• Develops and maintains a network of external contacts and colleagues to help identify growth opportunities.
• Fully understands Parkingeye's commercial environment and knows how to use its procedures.
• Has strong analytical skills—can interpret data and use it to recommend action.

Parkingeye is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex, religious or philosophical belief, political opinion, race, age, sexual orientation, marital or civil partnership status, disability or gender reassignment.