At a Glance
- Tasks: Build relationships with clients and manage key accounts in the hospitality sector.
- Company: Join a dynamic team at Parkingeye, a leader in car park management.
- Benefits: Competitive salary, travel opportunities, and a supportive work environment.
- Other info: Opportunity for career advancement in a fast-paced, collaborative setting.
- Why this job: Make an impact by enhancing client experiences and driving business growth.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 36000 - 44000 £ per year.
OVERVIEW
As a Key Account Manager you will be responsible for prospecting and on-boarding new clients whilst also maintaining and developing existing accounts.
Achieving this balance is key to your success in the role.
You will be required to interact with colleagues across the company and within your team to facilitate the smooth implementation of new car park management schemes as well as ongoing maintenance of existing systems to guarantee the delivery of a positive client experience at all times.
You must have demonstrable work experience in a client-facing role with the aptitude and desire to learn new technical concepts and technologies.
You will be responsible for negotiating future contracts, solving day to day issues and cross selling the company’s other products and services.
- KEY DUTIES & RESPONSIBILITIES
- Identify prospects and build relationships with potential clients which includes a combination of warm and cold leads
- Compile proposals and contracts
- Attend exhibitions and networking events as required
- Contribute to the solution/service/cost structure
- Meet with decision makers, play an integral role in new business pitches and oversee the effective on-boarding of new clients
- Gain a detailed knowledge of the car park management system and understand how this product can be implemented to meet the requirements of the client
- Meet your own individual sales target as set by the Sales & Marketing Director
- Client Retention Requirements
- Present new products and services to enhance existing relationships
- Build strong and positive relationships with clients at various levels
- Work with technical staff and other internal colleagues to meet customer needs
- Be the key interface between the client and all relevant internal departments
- Plan and project manage the implementation of numerous car park management systems at any one time with the assistance of an Account Executive
- Delegate work to an Account Executive who will assist in the day-to-day management of an account
- Complete administrative tasks in connection with internal processes/procedures
- Communicate with clients and colleagues via telephone and email
- Attend client implementation meetings
- Ongoing operational analysis of client sites to ensure profitability at all times
- Production of management information/reports as and when required internally and externally
- Identify any training/knowledge needs for clients and prepare and perform training sessions/documentation
- Initiate and lead periodical account reviews with clients to ensure client satisfaction
- Identify opportunities to cross-sell
- FORMAL QUALIFICATIONS & EXPERIENCE REQUIRED
- Experience of selling to and managing key accounts
- The ability to demonstrate how to grow revenues using account management principles
- Worked in a complex project environment
- Previous accountability for making commercial decisions
- Intermediate/advanced MS Office skills
- Demonstrate leadership of tasks and projects in previous working history
- Ability to find and pursue new leads and sign potential clients
- Strong account management and relationship building skills
- Excellent organisational, prioritisation and communication skills
- Strong I. T. and written English language skills
- Ability to multi-task
- Confidence in dealing with all levels of personnel both externally and internally
- Aptitude to work both independently and as part of a team with an element of team leadership
- Willingness to assume responsibilities and take ownership of tasks
- Capacity to work under pressure as customer requests can often occur in an unpredictable manner
- Travelling and overnight stays will be required as part of the role
- PERSONAL ATTRIBUTES/SKILLS
- Customer service minded
- Good commercial acumen
- Solutions oriented with good problem solving skills
- Professional approach and results driven
- Attention to detail
- Proactive and shows initiative
- Team player
- Highly self-motivated
- Hands on and flexible approach
- bility to working towards strict deadlines
- A friendly and personable person who will strive to be part of the company
Parkingeye is an equal opportunities employer and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment.
Key Account Manager - Hotels & Hospitality in Chorley employer: Parkingeye
Parkingeye is an excellent employer that values its employees by offering competitive salaries and comprehensive benefits, including accommodation and meal allowances for those working away from home. With a strong focus on safety and professional development, the company fosters a supportive work culture where experienced operatives can thrive and grow in their careers while enjoying the variety of travel that comes with the role.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - Hotels & Hospitality in Chorley
✨Leverage Your Network
In sales and business development, who you know can often be as important as what you know. Get involved with local networking events or industry meetups to connect with key players. Don't be shy—share your passion for the field and let folks know you're on the lookout for opportunities!
✨Show Your Skills Through Real-World Results
When targeting a full-time role like Key Account Manager - Hotels & Hospitality at Parkingeye, presenting tangible results from your previous sales experience can set you apart. Bring along case studies or examples of how you've closed deals or expanded accounts, and don't forget to showcase your problem-solving prowess. It’s all about quantifying your success!
✨Engage with Sales Communities
Dive deep into online sales communities, like Sales Hacker or LinkedIn groups dedicated to sales professionals. Engaging in discussions and sharing insights can boost your visibility and might just put you on the radar of hiring managers looking for fresh talent in business development.
✨Direct Applications Matter
While we all know the online application route, consider sending direct applications to companies you admire, including Parkingeye. Tailor your message to explain why you’re drawn to them and how you can contribute as a Key Account Manager - Hotels & Hospitality. Sometimes, a personal touch can grab attention faster than a generic application!
We think you need these skills to ace Key Account Manager - Hotels & Hospitality in Chorley
Some tips for your application 🫡
Show Off Those Sales Skills:In your CV and cover letter, highlight any previous sales or business development experience you have. Use numbers and examples to showcase your achievements – did you exceed sales targets or bring in new clients? Make those accomplishments shine!
Tailor Your Message for Parkingeye:When writing your cover letter, make sure to tailor your message specifically for Parkingeye. Show that you know the company’s mission and how your skills align with their goals in the sales landscape. This personalised touch will grab their attention!
Keep It Professional Yet Engaging:Sales is all about relationships, so while you want to maintain professionalism in your application, don’t be afraid to let your personality shine through. Engage the reader and demonstrate your enthusiastic approach to sales and business development!
Proof of Performance:Include any relevant certifications or training you’ve undertaken in sales or negotiation tactics. If you’ve attended workshops or courses, list these to showcase your commitment to professional development. This extra touch can set you apart from the competition!
How to prepare for a job interview at Parkingeye
✨Know Your Sales Methodologies
Brush up on popular sales methodologies like SPIN Selling or Challenger Sales. Being able to discuss these techniques and how you've applied them will show Parkingeye that you understand the role and can hit the ground running in the sales game.
✨Demonstrate Your Deal-Making Skills
Prepare to share stories from your past experiences where you closed deals, overcame objections, or started new client relationships. We want to show Parkingeye that you’re not just about numbers but also about building lasting connections in business development.
✨Prepare for Role-Play Scenarios
In a full-time sales interview, don’t be surprised if they throw in a role-play exercise to test your pitching skills. Practising how you would pitch a product or handle an objection will help us shine in this simulation—think of it like a dress rehearsal for your future sales calls!
✨Align Your Goals with the Company’s Vision
Take a moment to reflect on how your career ambitions align with Parkingeye’s objectives. When we articulate how our personal growth ties in with the company’s goals, it shows commitment and a genuine interest in contributing to their success.
