At a Glance
- Tasks: Manage key accounts, build client relationships, and drive sales growth.
- Company: Dynamic company focused on innovative car park management solutions.
- Benefits: Competitive salary, travel opportunities, and a supportive team environment.
- Other info: Opportunity for personal growth and professional development in a fast-paced setting.
- Why this job: Join a vibrant team and make a real impact in client success.
- Qualifications: Experience in account management and strong communication skills.
The predicted salary is between 40000 - 50000 € per year.
As a Key Account Manager you will be responsible for prospecting and on‑boarding new clients whilst also maintaining and developing existing accounts. Achieving this balance is key to your success in the role. You will be required to interact with colleagues across the company and within your team to facilitate the smooth implementation of new car park management schemes as well as ongoing maintenance of existing systems to guarantee the delivery of a positive client experience at all times. You must have demonstrable work experience in a client‑facing role with the aptitude and desire to learn new technical concepts and technologies. You will be responsible for negotiating future contracts, solving day‑to‑day issues and cross‑selling the company’s other products and services.
Key Duties & Responsibilities
- Identify prospects and build relationships with potential clients which includes a combination of warm and cold leads
- Compile proposals and contracts
- Attend exhibitions and networking events as required
- Contribute to the solution/service/cost structure
- Meet with decision makers, play an integral role in new business pitches and oversee the effective on‑boarding of new clients
- Gain a detailed knowledge of the car park management system and understand how this product can be implemented to meet the requirements of the client
- Meet your own individual sales target as set by the Sales & Marketing Director
Client Retention Requirements
- Present new products and services to enhance existing relationships
- Build strong and positive relationships with clients at various levels
- Work with technical staff and other internal colleagues to meet customer needs
- Be the key interface between the client and all relevant internal departments
- Plan and project manage the implementation of numerous car park management systems at any one time with the assistance of an Account Executive
- Delegate work to an Account Executive who will assist in the day‑to‑day management of an account
- Complete administrative tasks in connection with internal processes/procedures
- Communicate with clients and colleagues via telephone and email
- Attend client implementation meetings
- Ongoing operational analysis of client sites to ensure profitability at all times
- Production of management information/reports as and when required internally and externally
- Identify any training/knowledge needs for clients and prepare and perform training sessions/documentation
- Initiate and lead periodical account reviews with clients to ensure client satisfaction
- Identify opportunities to cross‑sell
Formal Qualifications & Experience Required
- Experience of selling to and managing key accounts
- The ability to demonstrate how to grow revenues using account management principles
- Worked in a complex project environment
- Previous accountability for making commercial decisions
- Intermediate/advanced MS Office skills
- Demonstrate leadership of tasks and projects in previous working history
- Ability to find and pursue new leads and sign potential clients
- Strong account management and relationship building skills
- Excellent organisational, prioritisation and communication skills
- Strong I.T. and written English language skills
- Ability to multi‑task
- Confidence in dealing with all levels of personnel both externally and internally
- Aptitude to work both independently and as part of a team with an element of team leadership
- Willingness to assume responsibilities and take ownership of tasks
- Capacity to work under pressure as customer requests can often occur in an unpredictable manner
- Travelling and overnight stays will be required as part of the role
Personal Attributes/Skills
- Customer service minded
- Good commercial acumen
- Solutions oriented with good problem solving skills
- Professional approach and results driven
- Attention to detail
- Proactive and shows initiative
- Team player
- Highly self‑motivated
- Hands on and flexible approach
- Ability to work towards strict deadlines
- A friendly and personable person who will strive to be part of the company
Key Account Manager in Chorley employer: Parkingeye
As a Key Account Manager at our company, you will thrive in a dynamic work culture that prioritises collaboration and innovation. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages personal growth. Located in a vibrant area, our team enjoys a balance of work and social engagement, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Chorley
✨Tip Number 1
Networking is key! Get out there and attend industry events, exhibitions, or even local meet-ups. It's a great way to meet potential clients and showcase your personality – remember, people buy from those they like!
✨Tip Number 2
Don’t just wait for opportunities to come to you. Be proactive in reaching out to prospects. Use LinkedIn to connect with decision-makers and send them a friendly message introducing yourself and how you can help their business.
✨Tip Number 3
When you get the chance to pitch, make it count! Tailor your presentation to show how our car park management system can solve their specific problems. Highlight your understanding of their needs and how we can enhance their operations.
✨Tip Number 4
Follow up after meetings! A quick email thanking them for their time and reiterating key points can keep you top of mind. Plus, it shows you're genuinely interested in building that relationship.
We think you need these skills to ace Key Account Manager in Chorley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in client-facing roles and any relevant achievements that showcase your ability to build relationships and manage accounts effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention specific experiences that demonstrate your skills in negotiation, problem-solving, and account management.
Showcase Your Technical Aptitude:Since the role involves understanding technical concepts, don’t shy away from mentioning any relevant technical skills or experiences. This will show us that you’re ready to dive into the car park management systems we use.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and get to know you better!
How to prepare for a job interview at Parkingeye
✨Know Your Product Inside Out
As a Key Account Manager, you'll need to have a solid understanding of the car park management system. Before your interview, take the time to research the product thoroughly. Familiarise yourself with its features, benefits, and how it can solve client problems. This knowledge will help you answer questions confidently and demonstrate your commitment to the role.
✨Showcase Your Relationship-Building Skills
This role is all about building and maintaining relationships with clients. Prepare examples from your past experiences where you've successfully managed key accounts or resolved client issues. Highlight your ability to communicate effectively and work collaboratively with both clients and internal teams, as this will be crucial for success.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions during your interview. Think about potential challenges you might encounter in the role, such as handling difficult clients or negotiating contracts. Practise your responses to these scenarios, focusing on your problem-solving skills and how you would ensure a positive client experience.
✨Demonstrate Your Sales Acumen
Since achieving sales targets is a key part of the job, be ready to discuss your previous sales achievements. Bring data or examples that showcase how you've grown revenues or successfully cross-sold products in the past. This will illustrate your capability to meet the expectations set by the Sales & Marketing Director.
