At a Glance
- Tasks: Build relationships with clients and manage key accounts while driving sales.
- Company: Dynamic company focused on innovative car park management solutions.
- Benefits: Competitive salary, travel opportunities, and a supportive team environment.
- Other info: Opportunity for personal growth and development in a fast-paced industry.
- Why this job: Join a vibrant team and make a real impact in client relations and project management.
- Qualifications: Experience in account management and strong communication skills required.
The predicted salary is between 40000 - 50000 £ per year.
As a Key Account Manager you will be responsible for prospecting and on-boarding new clients whilst also maintaining and developing existing accounts. Achieving this balance is key to your success in the role. You will be required to interact with colleagues across the company and within your team to facilitate the smooth implementation of new car park management schemes as well as ongoing maintenance of existing systems to guarantee the delivery of a positive client experience at all times.
You must have demonstrable work experience in a client-facing role with the aptitude and desire to learn new technical concepts and technologies. You will be responsible for negotiating future contracts, solving day to day issues and cross selling the company’s other products and services.
KEY DUTIES & RESPONSIBILITIES- Identify prospects and build relationships with potential clients which includes a combination of warm and cold leads
- Compile proposals and contracts
- Attend exhibitions and networking events as required
- Contribute to the solution/service/cost structure
- Meet with decision makers, play an integral role in new business pitches and oversee the effective on-boarding of new clients
- Gain a detailed knowledge of the car park management system and understand how this product can be implemented to meet the requirements of the client
- Meet your own individual sales target as set by the Sales & Marketing Director
- Present new products and services to enhance existing relationships
- Build strong and positive relationships with clients at various levels
- Work with technical staff and other internal colleagues to meet customer needs
- Be the key interface between the client and all relevant internal departments
- Plan and project manage the implementation of numerous car park management systems at any one time with the assistance of an Account Executive
- Delegate work to an Account Executive who will assist in the day-to-day management of an account
- Complete administrative tasks in connection with internal processes/procedures
- Communicate with clients and colleagues via telephone and email
- Attend client implementation meetings
- Ongoing operational analysis of client sites to ensure profitability at all times
- Production of management information/reports as and when required internally and externally
- Identify any training/knowledge needs for clients and prepare and perform training sessions/documentation
- Initiate and lead periodical account reviews with clients to ensure client satisfaction
- Identify opportunities to cross-sell
- Experience of selling to and managing key accounts
- The ability to demonstrate how to grow revenues using account management principles
- Worked in a complex project environment
- Previous accountability for making commercial decisions
- Intermediate/advanced MS Office skills
- Demonstrate leadership of tasks and projects in previous working history
- Ability to find and pursue new leads and sign potential clients
- Strong account management and relationship building skills
- Excellent organisational, prioritisation and communication skills
- Strong I.T. and written English language skills
- Ability to multi-task
- Confidence in dealing with all levels of personnel both externally and internally
- Aptitude to work both independently and as part of a team with an element of team leadership
- Willingness to assume responsibilities and take ownership of tasks
- Capacity to work under pressure as customer requests can often occur in an unpredictable manner
- Travelling and overnight stays will be required as part of the role
- Customer service minded
- Good commercial acumen
- Solutions oriented with good problem solving skills
- Professional approach and results driven
- Proactive and shows initiative
- Team player
- Highly self-motivated
- Hands on and flexible approach
- Ability to work towards strict deadlines
- A friendly and personable person who will strive to be part of the company
Key Account Manager - Retail in Coppull employer: Parkingeye Limited
As a Key Account Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. With a focus on collaboration and innovation, we offer comprehensive training opportunities and the chance to work with cutting-edge car park management technologies, all while enjoying a competitive benefits package and a positive work-life balance in a vibrant location.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - Retail in Coppull
✨Tip Number 1
Network like a pro! Attend industry events and exhibitions to meet potential clients face-to-face. Building relationships in person can give you an edge over the competition.
✨Tip Number 2
Don’t just wait for leads to come to you. Be proactive and reach out to potential clients through LinkedIn or email. A friendly message can open doors you didn’t even know existed!
✨Tip Number 3
Showcase your knowledge! When meeting with decision-makers, demonstrate your understanding of the car park management system and how it can benefit their business. Confidence is key!
✨Tip Number 4
Keep track of your progress! Set personal sales targets and regularly review your performance. This will help you stay motivated and focused on achieving your goals. And remember, apply through our website for the best chances!
We think you need these skills to ace Key Account Manager - Retail in Coppull
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in client-facing roles and any relevant achievements that showcase your ability to manage key accounts effectively.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Mention your skills in building relationships and your understanding of car park management systems, as these are key to the position.
Showcase Your Problem-Solving Skills:In your application, don’t forget to mention specific examples where you've successfully solved problems or negotiated contracts. This will demonstrate your solutions-oriented mindset, which is crucial for this role.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Parkingeye Limited
✨Know Your Product Inside Out
As a Key Account Manager, you'll need to have a solid understanding of the car park management system. Before your interview, make sure you research the product thoroughly. Familiarise yourself with its features, benefits, and how it can solve client problems. This knowledge will help you impress during discussions about how to meet client needs.
✨Showcase Your Relationship-Building Skills
This role is all about building and maintaining relationships. Prepare examples from your past experiences where you've successfully managed key accounts or developed strong client relationships. Be ready to discuss how you approach client interactions and what strategies you use to ensure satisfaction and retention.
✨Demonstrate Your Problem-Solving Abilities
In this position, you'll face various challenges that require quick thinking and effective solutions. Think of specific instances where you've resolved issues for clients or improved processes. Highlight your proactive approach and how you can apply these skills to enhance the client experience at the new company.
✨Prepare for Negotiation Scenarios
Negotiating contracts is a key part of the job. Brush up on your negotiation techniques and be prepared to discuss how you've successfully negotiated terms in the past. Consider role-playing potential scenarios with a friend to build your confidence and refine your approach before the interview.
