At a Glance
- Tasks: Analyse data to improve operations and enhance performance across the business.
- Company: Join a forward-thinking company focused on continuous improvement and teamwork.
- Benefits: Competitive salary, flexible working hours, and opportunities for personal growth.
- Other info: Dynamic team environment with a commitment to equal opportunities.
- Why this job: Make a real impact by driving operational excellence and solving complex challenges.
- Qualifications: Strong analytical skills and proficiency in Microsoft Excel required.
The predicted salary is between 28350 - 34650 £ per year.
The Operations Analyst role will be key in the ongoing continuous improvement culture of operations team and wider business. They will process KPIs on a regular basis and critically analyse the data to provide management information to identify improvement opportunities and detect negative performance trends allowing them to be reversed quickly. The role will provide much greater clarity of all aspects of performance, specifically sites issuing but also provide insight into processes that are not working well, performance of equipment impacting customer perceptions and right first time performance of field operations.
As well as managing existing KPIs, they will involve development of new monitoring systems and ad hoc analysis of specific issues be they reactive or proactive. The Operations Analyst will also be expected to act as the conscience of the business, highlighting where greater scrutiny is required as well as identifying and implementing improvement opportunities such as system CRs. The key focus of the role is to ensure the highest possible site uptime across the Parkineye estate which will require the candidate to tenaciously chase outstanding issues and problems to ensure they get resolved quickly and fully. The role will work directly with the Head of Operations Maintenance but will mean close cooperation with many other parts of the business.
KEY DUTIES & RESPONSIBILITIES:
- Generation and reporting of a broad range of KPIs including but not limited to:
- Sites On & Off
- Right first time installations and maintenance
- Site uptime
- Cammax performance
- Mobile data usage
- Analysing the pattern of maintenance visits to identify sites requiring strategic intervention
- Co-ordinate the PICR process to ensure PICRs are processed quickly
- Ad hoc analysis of issues and improvement opportunities
- Providing timely feedback to many areas of the business so issues are promptly dealt with
- Development of new KPIs
FORMAL QUALIFICATIONS & EXPERIENCE REQUIRED:
- Aptitude to learn new skills
- Excellent organisational, prioritisation and communication skills
- Strong IT and English language skills
- Good knowledge of Microsoft Excel and supporting applications
- Broad understanding of the operation Cayenne from receipt of hits through to the Appeals process
- Good technical knowledge of field hardware, configuration and operation
PERSONAL ATTRIBUTES/SKILLS:
- Good analytical skills with the ability to summarise complex ideas and data
- A friendly, personable person who strives to be part of a team with confidence in dealing with all levels of personnel both externally and internally
- Willingness to assume responsibilities, take ownership of tasks and ability to multi-task whilst managing deadlines
- Customer service minded and a professional, flexible, hands-on approach
- Results driven with good attention to detail
- Proactive, self-motivated team player
- Desire to understand and get to the root cause of problems
Operations Analyst in Chorley employer: Parkingeye Limited
Parkingeye Limited is an excellent employer that prioritises the health and wellbeing of its employees while offering a competitive salary and opportunities for travel across the UK. With a strong focus on employee growth and a supportive work culture, you will be part of a dynamic team dedicated to delivering high-quality electrical services in various commercial projects.
StudySmarter Expert Advice🤫
We think this is how you could land Operations Analyst in Chorley
✨Get to Grips with Data Visualisation Tools
If you're aiming for a full-time role in business intelligence, brush up on your skills with popular data visualisation tools like Tableau or Power BI. Showcasing projects where you've transformed raw data into clear visual insights can give you a real edge.
✨Join Local Business Intelligence Meetups
Look for local business intelligence meetups or analytics conferences in your area. These events are not just great for learning but also for networking with industry professionals who could lead you to opportunities at companies like Parkingeye Limited!
✨Engage with Online BI Communities
Join online forums or communities focused on business intelligence—think LinkedIn groups, Reddit threads, or even dedicated Slack channels. Engage actively by sharing your insights and asking questions; this can help you build visibility and connect with potential employers.
✨Leverage Your University’s Career Support
If you're a recent graduate, definitely tap into your university's career services. Many have connections with companies in need of full-time BI specialists, and they can guide you on how to pitch yourself effectively—don't miss out on that!
We think you need these skills to ace Operations Analyst in Chorley
Some tips for your application 🫡
Highlight Your Analytical Skills:In the business intelligence field, showcasing your analytical skills is a must. Make sure your CV includes relevant experience with data analysis tools, programming languages like SQL or Python, and any projects where you've interpreted complex data sets to drive business decisions.
Showcase Your Business Acumen:Don't just focus on data; show us how you can apply your insights to real-world business problems. Highlight projects where you made a tangible impact on company performance, and be prepared to explain your thought process in your cover letter.
Tailor Your Documents for Us:When applying for a full-time role at Parkingeye Limited, tailor your CV and cover letter to reflect our organisational goals and strategies. Mention specific tools and methodologies that align with what we do—this shows you’ve done your homework and are genuinely interested in our mission!
Include Relevant Certifications:Certifications like Google Data Analytics or similar qualifications can really make you stand out in business intelligence. Include these in your application, as they demonstrate your commitment to the field and your willingness to stay current with industry standards.
How to prepare for a job interview at Parkingeye Limited
✨Show off your analytical skills
In a business intelligence role, you're going to need to demonstrate your analytical prowess. Be prepared to discuss specific tools you've used, like SQL, Tableau, or Power BI. Have real-world examples ready where you’ve turned data into actionable insights – this is what makes us shine in interviews!
✨Practice your technical know-how
Expect some technical questions during the interview that dive deep into your understanding of data modelling and analytics frameworks. Brush up on your knowledge of data warehousing concepts and be ready to tackle any real case scenarios they might present. They’ll want to see how you approach problems using your BI toolkit.
✨Portfolio of Projects
Since it's a full-time role, having a strong portfolio is key! Compile case studies demonstrating your previous projects, preferably showing how your insights led to business improvements. This can help us display how you think through complex datasets and your problem-solving process, which is what employers are keen on seeing.
✨Know their business model
Get familiar with Parkingeye Limited’s business model and recent data-driven decisions. Be prepared to discuss how your skills can specifically support their objectives or challenges. Understanding their landscape shows that you’re not just a data buff, but you’re also genuinely interested in how BI can impact their bottom line.
