At a Glance
- Tasks: Manage key accounts, build client relationships, and drive sales growth.
- Company: Dynamic retail company focused on innovative car park management solutions.
- Benefits: Competitive salary, travel opportunities, and a supportive team environment.
- Other info: Opportunity for professional growth and hands-on project management.
- Why this job: Join a vibrant team and make a real impact in client success.
- Qualifications: Experience in account management and strong communication skills.
The predicted salary is between 40000 - 50000 £ per year.
As a Key Account Manager you will be responsible for prospecting and on-boarding new clients whilst also maintaining and developing existing accounts. Achieving this balance is key to your success in the role. You will be required to interact with colleagues across the company and within your team to facilitate the smooth implementation of new car park management schemes as well as ongoing maintenance of existing systems to guarantee the delivery of a positive client experience at all times. You must have demonstrable work experience in a client-facing role with the aptitude and desire to learn new technical concepts and technologies. You will be responsible for negotiating future contracts, solving day to day issues and cross selling the company’s other products and services.
KEY DUTIES & RESPONSIBILITIES
- Identify prospects and build relationships with potential clients which includes a combination of warm and cold leads
- Compile proposals and contracts
- Attend exhibitions and networking events as required
- Contribute to the solution/service/cost structure
- Meet with decision makers, play an integral role in new business pitches and oversee the effective on-boarding of new clients
- Gain a detailed knowledge of the car park management system and understand how this product can be implemented to meet the requirements of the client
- Meet your own individual sales target as set by the Sales & Marketing Director
- Present new products and services to enhance existing relationships
- Build strong and positive relationships with clients at various levels
- Work with technical staff and other internal colleagues to meet customer needs
- Be the key interface between the client and all relevant internal departments
- Plan and project manage the implementation of numerous car park management systems at any one time with the assistance of an Account Executive
- Delegate work to an Account Executive who will assist in the day-to-day management of an account
- Complete administrative tasks in connection with internal processes/procedures
- Communicate with clients and colleagues via telephone and email
- Attend client implementation meetings
- Ongoing operational analysis of client sites to ensure profitability at all times
- Production of management information/reports as and when required internally and externally
- Identify any training/knowledge needs for clients and prepare and perform training sessions/documentation
- Initiate and lead periodical account reviews with clients to ensure client satisfaction
- Identify opportunities to cross-sell
FORMAL QUALIFICATIONS & EXPERIENCE REQUIRED
- Experience of selling to and managing key accounts
- The ability to demonstrate how to grow revenues using account management principles
- Worked in a complex project environment
- Previous accountability for making commercial decisions
- Intermediate/advanced MS Office skills
- Demonstrate leadership of tasks and projects in previous working history
- Ability to find and pursue new leads and sign potential clients
- Strong account management and relationship building skills
- Excellent organisational, prioritisation and communication skills
- Strong I.T. and written English language skills
- Ability to multi-task
- Confidence in dealing with all levels of personnel both externally and internally
- Aptitude to work both independently and as part of a team with an element of team leadership
- Willingness to assume responsibilities and take ownership of tasks
- Capacity to work under pressure as customer requests can often occur in an unpredictable manner
- Travelling and overnight stays will be required as part of the role
PERSONAL ATTRIBUTES/SKILLS
- Customer service minded
- Good commercial acumen
- Solutions oriented with good problem solving skills
- Professional approach and results driven
- Attention to detail
- Proactive and shows initiative
- Team player
- Highly self-motivated
- Hands on and flexible approach
- Ability to work towards strict deadlines
- A friendly and personable person who will strive to be part of the company
Key Account Manager - Retail in Chorley employer: Parkingeye Limited
As a Key Account Manager at our company, you will thrive in a dynamic and supportive work culture that prioritises employee growth and development. We offer competitive benefits, including opportunities for professional training and advancement, all while working in a collaborative environment that values your contributions. Located in a vibrant area, our team enjoys a balance of work and social engagement, making it an excellent place to build a rewarding career.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager - Retail in Chorley
✨Tip Number 1
Networking is key! Get out there and attend industry events, exhibitions, or even local meet-ups. It's a great way to meet potential clients and showcase your personality – remember, people buy from those they like!
✨Tip Number 2
Don’t just wait for leads to come to you. Be proactive in reaching out to potential clients. Use social media platforms like LinkedIn to connect and engage with decision-makers in the retail sector.
✨Tip Number 3
When you get the chance to pitch, make it count! Tailor your proposals to highlight how our car park management systems can solve their specific problems. Show them you understand their needs and can deliver results.
✨Tip Number 4
Follow up after meetings! A quick email or call can keep you top of mind and show your commitment. Plus, it’s a perfect opportunity to address any questions they might have about our services.
We think you need these skills to ace Key Account Manager - Retail in Chorley
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Key Account Manager role. Highlight your experience in client-facing roles and any relevant achievements that showcase your ability to manage key accounts effectively.
Craft a Compelling Cover Letter:Your cover letter should tell us why you're the perfect fit for this position. Use specific examples from your past experiences to demonstrate your skills in building relationships and managing accounts.
Showcase Your Technical Aptitude:Since the role involves understanding technical concepts, don’t shy away from mentioning any relevant technical skills or experiences. This will show us that you’re ready to dive into our car park management systems.
Apply Through Our Website:We encourage you to apply through our website for a smoother application process. It’s the best way for us to receive your application and keep track of it as we move forward!
How to prepare for a job interview at Parkingeye Limited
✨Know Your Product Inside Out
As a Key Account Manager, you'll need to have a solid understanding of the car park management system. Before your interview, make sure you research the product thoroughly. Familiarise yourself with its features, benefits, and how it can solve client problems. This knowledge will help you answer questions confidently and demonstrate your ability to meet client needs.
✨Showcase Your Relationship-Building Skills
This role is all about building and maintaining relationships. Prepare examples from your past experiences where you've successfully managed key accounts or developed strong client relationships. Be ready to discuss how you approach networking and client retention, as this will show your potential employer that you understand the importance of these skills.
✨Prepare for Problem-Solving Scenarios
Expect to be asked about how you handle challenges and solve problems. Think of specific instances where you've navigated difficult situations with clients or internal teams. Highlight your solutions-oriented mindset and how you’ve used your organisational skills to manage multiple projects effectively.
✨Demonstrate Your Sales Acumen
Since achieving sales targets is crucial in this role, be prepared to discuss your sales strategies and successes. Bring data or examples that showcase how you've grown revenues in previous positions. This will not only highlight your experience but also your commercial acumen, which is essential for a Key Account Manager.
