At a Glance
- Tasks: Build relationships with clients and manage key accounts while driving sales growth.
- Company: Dynamic company focused on innovative car park management solutions.
- Benefits: Competitive salary, travel opportunities, and a supportive team environment.
- Other info: Opportunity for personal growth and leadership in a fast-paced environment.
- Why this job: Join a vibrant team and make a real impact in client relations and project management.
- Qualifications: Experience in account management and strong communication skills are essential.
The predicted salary is between 40000 - 50000 £ per year.
As a Key Account Manager you will be responsible for prospecting and on-boarding new clients whilst also maintaining and developing existing accounts. Achieving this balance is key to your success in the role.
You will be required to interact with colleagues across the company and within your team to facilitate the smooth implementation of new car park management schemes as well as ongoing maintenance of existing systems to guarantee the delivery of a positive client experience at all times.
You must have demonstrable work experience in a client-facing role with the aptitude and desire to learn new technical concepts and technologies. You will be responsible for negotiating future contracts, solving day to day issues and cross selling the company’s other products and services.
KEY DUTIES & RESPONSIBILITIES- Identify prospects and build relationships with potential clients which includes a combination of warm and cold leads
- Compile proposals and contracts
- Attend exhibitions and networking events as required
- Contribute to the solution/service/cost structure
- Meet with decision makers, play an integral role in new business pitches and oversee the effective on-boarding of new clients
- Gain a detailed knowledge of the car park management system and understand how this product can be implemented to meet the requirements of the client
- Meet your own individual sales target as set by the Sales & Marketing Director
- Present new products and services to enhance existing relationships
- Build strong and positive relationships with clients at various levels
- Work with technical staff and other internal colleagues to meet customer needs
- Be the key interface between the client and all relevant internal departments
- Plan and project manage the implementation of numerous car park management systems at any one time with the assistance of an Account Executive
- Delegate work to an Account Executive who will assist in the day-to-day management of an account
- Complete administrative tasks in connection with internal processes/procedures
- Communicate with clients and colleagues via telephone and email
- Attend client implementation meetings
- Ongoing operational analysis of client sites to ensure profitability at all times
- Production of management information/reports as and when required internally and externally
- Identify any training/knowledge needs for clients and prepare and perform training sessions/documentation
- Initiate and lead periodical account reviews with clients to ensure client satisfaction
- Identify opportunities to cross-sell
- Experience of selling to and managing key accounts
- The ability to demonstrate how to grow revenues using account management principles
- Worked in a complex project environment
- Previous accountability for making commercial decisions
- Intermediate/advanced MS Office skills
- Demonstrate leadership of tasks and projects in previous working history
- Ability to find and pursue new leads and sign potential clients
- Strong account management and relationship building skills
- Excellent organisational, prioritisation and communication skills
- Strong I.T. and written English language skills
- Ability to multi-task
- Confidence in dealing with all levels of personnel both externally and internally
- Aptitude to work both independently and as part of a team with an element of team leadership
- Willingness to assume responsibilities and take ownership of tasks
- Capacity to work under pressure as customer requests can often occur in an unpredictable manner
- Travelling and overnight stays will be required as part of the role
- Customer service minded
- Good commercial acumen
- Solutions oriented with good problem solving skills
- Professional approach and results driven
- Attention to detail
- Proactive and shows initiative
- Team player
- Highly self-motivated
- Hands on and flexible approach
- Ability to work towards strict deadlines
- A friendly and personable person who will strive to be part of the company
Key Account Manager in Chorley employer: Parkingeye Limited
As a Key Account Manager at our company, you will thrive in a dynamic work culture that prioritises collaboration and innovation. We offer competitive benefits, including professional development opportunities and a supportive environment that encourages personal growth. Located in a vibrant area, our team enjoys a balance of work and social engagement, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Key Account Manager in Chorley
✨Tip Number 1
Network like a pro! Attend industry events and exhibitions to meet potential clients face-to-face. Building relationships in person can really set you apart from the competition.
✨Tip Number 2
Don’t just wait for leads to come to you. Be proactive! Reach out to warm and cold leads alike, and don’t hesitate to follow up. Persistence pays off in account management.
✨Tip Number 3
Showcase your knowledge! When meeting with decision-makers, demonstrate your understanding of the car park management system and how it can solve their specific needs. This will build trust and credibility.
✨Tip Number 4
Keep your communication clear and consistent. Regularly check in with clients and colleagues to ensure everyone is on the same page. This helps maintain strong relationships and smooth project implementations.
We think you need these skills to ace Key Account Manager in Chorley
Some tips for your application 🫡
Show Off Your Experience:Make sure to highlight your previous experience in client-facing roles. We want to see how you've successfully managed key accounts and built strong relationships with clients. Use specific examples to demonstrate your skills!
Tailor Your Application:Don’t just send a generic application! Take the time to tailor your CV and cover letter to match the Key Account Manager role. Mention how your skills align with our needs, especially in managing accounts and solving problems.
Be Clear and Concise:When writing your application, keep it clear and to the point. We appreciate well-structured documents that are easy to read. Avoid jargon unless it’s relevant, and make sure your passion for the role shines through!
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, you’ll find all the details you need about the position there!
How to prepare for a job interview at Parkingeye Limited
✨Know Your Product Inside Out
As a Key Account Manager, you'll need to have a solid understanding of the car park management system. Before your interview, make sure you research the product thoroughly. Be prepared to discuss how it can be tailored to meet client needs and share any ideas you have for enhancing its implementation.
✨Showcase Your Relationship-Building Skills
This role is all about building and maintaining relationships with clients. During the interview, share specific examples of how you've successfully managed key accounts in the past. Highlight your ability to connect with clients at various levels and how you've contributed to their satisfaction and retention.
✨Demonstrate Your Problem-Solving Abilities
Clients will often come to you with issues that need resolving. Be ready to discuss times when you've faced challenges in previous roles and how you approached them. This will show your potential employer that you're solutions-oriented and can handle the unpredictable nature of client requests.
✨Prepare for Role-Playing Scenarios
Expect to engage in role-playing during the interview, where you might have to pitch to a 'client' or negotiate a contract. Practise these scenarios beforehand so you can demonstrate your negotiation skills and ability to think on your feet. This will help you stand out as a confident candidate.
