Parking is seeking a Technical Support team member in Exeter to grow product knowledge, answer client queries, and develop troubleshooting skills across multiple systems. You’ll work with 2nd line support on complex issues, staying updated on progress and timelines, while forming strong, trusting relationships with clients via phone and email.
The role emphasizes customer service excellence, clear communication, and a proactive willingness to learn, with full training provided.
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First-Line IT Support Specialist - Customer-Focused Tech Help in Exeter employer: Parking
At EasyPark, we pride ourselves on being a values-driven company that fosters an inclusive and collaborative work culture. Our hybrid working model allows for flexibility, while our commitment to employee growth is evident through global onboarding and proactive health support. Join us in Basingstoke to be part of a high-performing team dedicated to innovation in the parking industry, where your contributions will directly impact the lives of millions of users worldwide.