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- Tasks: Lead performance management and drive operational improvements across our Barnet contract.
- Company: Join a supportive team at APCOA, focused on fairness and development.
- Benefits: Competitive salary, flexible working, and opportunities for career growth.
- Why this job: Make a real impact in a high-stakes leadership role with strategic influence.
- Qualifications: Minimum two years’ management experience and strong KPI monitoring skills.
- Other info: Dynamic environment with a focus on improvement and measurable results.
The predicted salary is between 40000 - 50000 £ per year.
We’re looking for a confident and commercially focused Performance Manager to take ownership of operational and people performance across our Barnet contract. In this leadership position you will be responsible for driving standards, challenging performance, and ensuring both people and processes deliver contract expectations. You’ll play a critical role in ensuring KPIs, service level agreements and commercial targets are achieved by managing performance at every level of the operation.
What Makes This Role Stand Out? This is a role for someone who is confident making decisions and driving measurable improvement. You’ll combine data insight with strong people leadership to ensure service delivery and contract performance.
What You’ll Be Doing
- Leading performance management across the contract, ensuring KPIs and service levels are consistently met
- Monitoring enforcement activity and analysing trends to drive operational improvement
- Managing and improving individual and team performance
- Supporting, coaching managers and implementing corrective action plans
- Reviewing operational processes and restructuring or refining them to improve efficiency and cost control
- Supporting disciplinary processes in line with company policy
- Producing clear, data-driven reports for senior management and the client
- Identifying commercial risks and implementing preventative solutions
- Supporting client meetings and maintaining strong working relationships with Barnet Council and stakeholders
- Assisting in identifying business improvement and development opportunities
What We’re Looking For
- Minimum two years’ management experience
- Strong experience of monitoring and reporting on KPIs
- Confident handling disciplinary and capability processes
- Proven ability to analyse data and translate insight into action
- Experience implementing operational or structural change
- Experience in a client-facing environment
- Good working knowledge of MS Office
- Commercially aware and outcome-focused
- Motivated by improvement, efficiency and measurable results
Why Join Us?
- A high-impact leadership role with genuine influence
- The opportunity to shape performance culture across the contract
- Exposure to strategic decision-making
- Supportive senior leadership
- Competitive salary with flexible working expectations
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Performance Manager (Barnet, UK) employer: Parking Network BV
Contact Detail:
Parking Network BV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager (Barnet, UK)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at companies you're interested in. A friendly chat can open doors and give you insider info that could help you stand out.
✨Tip Number 2
Prepare for interviews by practising common questions and scenarios related to performance management. Think about how you can showcase your experience with KPIs and operational improvements – we want to see your confidence shine!
✨Tip Number 3
Don’t just wait for job alerts! Regularly check our website for new openings and apply directly. This shows initiative and gives you a better chance of being noticed by hiring managers.
✨Tip Number 4
Follow up after interviews with a thank-you email. It’s a simple way to express your appreciation and reiterate your interest in the role. Plus, it keeps you fresh in their minds!
We think you need these skills to ace Performance Manager (Barnet, UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experiences that match the Performance Manager role. Highlight your management experience, KPI monitoring, and any data analysis you've done. We want to see how you can drive performance!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for this role. Talk about your confidence in decision-making and how you've driven measurable improvements in past positions. We love a good story!
Showcase Your People Skills: Since this role involves coaching and supporting managers, make sure to highlight your people leadership skills. Share examples of how you've managed teams and improved performance. We’re all about strong relationships here at StudySmarter!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our team at StudySmarter!
How to prepare for a job interview at Parking Network BV
✨Know Your KPIs
Before the interview, make sure you understand the key performance indicators relevant to the role. Be ready to discuss how you've successfully monitored and reported on KPIs in your previous positions. This shows that you’re not just familiar with the metrics but can also drive results.
✨Showcase Your Leadership Skills
Prepare examples of how you've led teams to improve performance. Think about specific situations where you coached managers or implemented corrective action plans. Highlighting your people management skills will demonstrate your capability to lead effectively in this role.
✨Data-Driven Decision Making
Be prepared to discuss how you analyse data and translate insights into actionable strategies. Bring examples of how your data-driven approach has led to operational improvements in the past. This will show that you can combine analytical skills with practical application.
✨Build Rapport with Stakeholders
Since this role involves maintaining strong relationships with clients and stakeholders, think of ways you've successfully engaged with external parties in the past. Share stories that illustrate your ability to communicate effectively and build trust, especially in a client-facing environment.