IT Infrastructure Engineer (Uxbridge, UK) in London

Do you come from an Infrastructure background with strengths in networking, firewalls, routers, servers, and problem solving? Are you passionate about improving systems and processes with experience in working with Servers, Storage & networks? If so, this may be just the role for you.

This role is reporting into the Infrastructure Manager and is suitable for a highly energetic, technically minded individual. The right candidate will apply high levels of attention to detail and want to further develop existing strong skills in IT infrastructure.

Being involved in the maintenance and support of our infrastructure your day to day will consist of:

• Overseeing the day-to-day support of all production platforms to ensure the availability, integrity, and confidentiality of all core infrastructure elements, including but not limited to servers, storage, comms and recovery management.
• Responsible for the operations of secure and highly available computing platforms, servers, and networks.
• Install, maintain, upgrade, and continuously improve the Apcoa Parking operating environment.
• Manage networks, firewalls and troubleshoot advanced network issues.
• Responsible for new site installations, upgrades and maintenance of remote site infrastructure.
• Providing high-level 3rd Line Infrastructure support, proactively plan upgrades and system maintenance within IT roadmap.
• Take ownership of user problems and follow up the status of problems on behalf of the user, including communicating progress in a timely manner.

How do you know if you’re right? If you have a methodical approach to problem analysis & problem solving, high attention to detail, keen eye for record keeping and documentation with a hunger to improve systems and process then we would love to hear from you.

With an extensive knowledge of IT infrastructure, you should have solid experience of Microsoft, networking, IT Hardware, troubleshooting and diagnostic skills. The role requires you to work well with cross-functional resources to deliver short to medium term objectives and to set the pace for action and deliver results to management / senior management.

So, are you a reliable hard working and energetic individual? Are you process orientated and KPI driven?

In return we will offer a competitive salary of £36,000, plus a £4,000 per annum car allowance, 25 days holiday plus 8 Bank Holiday as well as standard pension contributions, full training and development and an employee discount scheme. Travel to other APCOA Services offices may be required. Normal hours will be 5 working days (Monday to Friday) but you may be required to work out of these times including Weekends and Bank Holidays on rare occasions.

We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.