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- Tasks: Lead and manage operations at Heathrow Airport's Valet Meet & Greet service.
- Company: Join a dynamic and growing company in the parking industry.
- Benefits: Competitive salary, career development, and a supportive work environment.
- Why this job: Make a real impact while leading a team in a fast-paced setting.
- Qualifications: Experience in operations management and strong leadership skills required.
- Other info: Opportunity for growth and to connect with professionals worldwide.
The predicted salary is between 43000 - 60000 £ per year.
Do you have experience in Operations Management? Are you looking for a varied and interesting role? Are you a natural leader with good communication skills?
A valid UK Driving Licence is required for this role.
An exciting opportunity has arisen for an Operations Manager to support the Valet Meet & Greet functions based at Heathrow Airport. If you have demonstrable experience in operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOA's operations across our Heathrow Airport sector.
What you'll do:
- To agree, daily, with the Service Delivery Managers a plan of action to ensure resources are deployed to the areas of most need during the working day, in advance.
- Manage and control SDM and Team Leader rotas and OT.
- Oversee all elements of individual team’s development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.
- Ensure that all incidents are recorded accurately.
- Responsible for ensuring compliance with H&S regulations at all times and completing audits when required.
- Ensure the financial performance of the contract achieves and exceeds our stakeholders’ expectations.
- Creating monthly reports and ad-hoc reports.
- To be the contact for all clients and suppliers in the absence of the Contract Manager and take on any responsibilities of the Contract Manager, when required.
- Identify and assist in the development of new business within the contract.
What you'll bring:
- Demonstrable experience in Operations Management.
- Experience of P&L accounting, producing & managing budgets.
- Excellent leadership skills.
- Confident & Competent to develop beneficial relationships with the clients, senior managers and key stakeholders.
- Able to prioritise workloads in a fast-changing work environment.
- Competence to work under pressure, with a positive and resilient nature.
- IT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint).
- Full UK driving licence essential.
Does this sound like you? Click "apply" today and one of our team will be in touch shortly.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Operations Manager (Hounslow, UK) employer: Parking Network BV
Contact Detail:
Parking Network BV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Hounslow, UK)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend events, and don’t be shy about letting people know you’re on the hunt for an Operations Manager role. You never know who might have the inside scoop on a job opening!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they align with your experience in P&L management and team leadership. This will help you stand out as a candidate who’s genuinely interested in the role.
✨Tip Number 3
Practice your interview skills with a friend or mentor. Focus on articulating your past experiences in operations management clearly and confidently. The more you rehearse, the more comfortable you’ll feel when it’s time to shine!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Operations Manager (Hounslow, UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations management and P&L accounting, as these are key for us. Use specific examples that showcase your leadership skills and ability to manage teams.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Heathrow Airport. Mention your relevant experience and how you can contribute to our dynamic environment. Keep it engaging and personal!
Showcase Your Achievements: When filling out your application, don’t just list your duties—show us what you've achieved! Use numbers and specific outcomes to demonstrate your impact in previous roles. This will help us see the value you can bring to our operations.
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows us you’re proactive and keen to join our team!
How to prepare for a job interview at Parking Network BV
✨Know Your Operations Inside Out
Make sure you brush up on your operations management knowledge, especially in the context of valet and meet & greet services. Be ready to discuss specific examples from your past experience that demonstrate your ability to manage P&L and lead teams effectively.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've successfully developed teams in previous roles. Think of instances where you've coached or supported team members through challenges, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to resource allocation and incident management. Practise articulating your thought process and decision-making strategies, as this will show your ability to handle the fast-paced environment at Heathrow Airport.
✨Demonstrate Your Financial Acumen
Since financial performance is key in this role, be prepared to discuss your experience with budgeting and financial reporting. Bring examples of how you've improved financial outcomes in previous positions, as this will highlight your capability to exceed stakeholders' expectations.
