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- Tasks: Deliver exceptional customer service and create memorable experiences at Aberdeen Airport.
- Company: Leading provider in airport services with a focus on teamwork.
- Benefits: Competitive salary, training opportunities, and a supportive work environment.
- Why this job: Join a dynamic team and make a difference in travellers' journeys.
- Qualifications: Excellent communication skills and a passion for customer service.
- Other info: Full driving license required; great career development potential.
The predicted salary is between 28800 - 43200 £ per year.
A leading provider in airport services is searching for a full-time Customer Service Advisor at Aberdeen Airport. This role requires providing outstanding customer service, ensuring that customers receive tailored experiences while managing payment systems and performing maintenance.
Candidates must have:
- Excellent communication skills
- A passion for service
- A full driving license
The position offers a competitive salary and opportunities for training and development, emphasizing a strong team environment.
Airport Customer Experience Advisor employer: Parking Network BV
Contact Detail:
Parking Network BV Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Airport Customer Experience Advisor
✨Tip Number 1
Get to know the company! Research their values and mission, especially in customer service. This will help you tailor your approach during interviews and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about providing outstanding customer service, try role-playing common scenarios with friends or family. This will help you feel more confident when interacting with customers and interviewers alike.
✨Tip Number 3
Show off your passion for service! During interviews, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering tailored experiences, which is key for this role.
✨Tip Number 4
Apply through our website! We make it super easy for you to submit your application and get noticed. Plus, it shows that you're proactive and ready to take the next step in your career with us at Aberdeen Airport.
We think you need these skills to ace Airport Customer Experience Advisor
Some tips for your application 🫡
Show Off Your Communication Skills: Since this role is all about customer service, make sure your written application highlights your excellent communication skills. Use clear and friendly language to convey your passion for providing tailored experiences.
Tailor Your Application: Don’t just send a generic application! Take the time to tailor your CV and cover letter to the Airport Customer Experience Advisor role. Mention specific experiences that relate to managing payment systems or providing outstanding service.
Highlight Your Team Spirit: We love a strong team environment, so be sure to mention any previous teamwork experiences in your application. Share examples of how you’ve collaborated with others to achieve great results in customer service.
Apply Through Our Website: To make sure your application gets noticed, apply directly through our website. It’s the best way for us to see your enthusiasm and commitment to joining our team at Aberdeen Airport!
How to prepare for a job interview at Parking Network BV
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Think about how you would handle different scenarios at the airport, like dealing with a lost bag or a delayed flight. Being able to demonstrate your problem-solving skills and empathy will show that you’re ready for the role.
✨Showcase Your Communication Skills
Since excellent communication is key for this position, practice articulating your thoughts clearly. You might want to prepare examples of past experiences where you successfully communicated with customers or resolved conflicts. This will help you stand out as a candidate who can connect with passengers effectively.
✨Familiarise Yourself with Payment Systems
As the role involves managing payment systems, it’s a good idea to familiarise yourself with common payment processes used in airports. If you have experience with any specific systems, be ready to discuss them. This shows that you’re proactive and understand the technical side of the job.
✨Emphasise Teamwork and Adaptability
This position thrives in a strong team environment, so be prepared to talk about your experiences working in teams. Highlight your adaptability and willingness to support colleagues, especially in a fast-paced setting like an airport. This will demonstrate that you’re not just a great individual contributor but also a team player.
