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For Companies At a Glance
- Tasks: Provide fast, friendly support to customers via phone and email.
- Company: Leading client services company in Swindon with a focus on customer satisfaction.
- Benefits: Enjoy annual leave, discounts, and health support services.
- Why this job: Be the first point of contact and make a real difference in customer experiences.
- Qualifications: Excellent communication skills and a strong customer-focused mindset.
- Other info: Join a dynamic team and grow your career in customer service.
The predicted salary is between 28800 - 43200 £ per year.
A leading client services company in Swindon is seeking an experienced Client Service Advisor. In this role, you will be the first point of contact for customers, providing outstanding service via phone and email. You will manage customer enquiries, maintain relationships, and ensure effective service delivery. The ideal candidate will possess excellent communication skills and a customer-focused mindset.
Responsibilities
- Be the first point of contact for customers via phone and email
- Manage customer enquiries and maintain relationships
- Ensure effective service delivery
Qualifications
- Excellent communication skills
- Customer-focused mindset
Benefits
- Employee benefits include annual leave, discounts, and health support services.
Client Services Advisor - Fast, Friendly Customer Support in Swindon employer: Parking Network B.V.
Contact Detail:
Parking Network B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Client Services Advisor - Fast, Friendly Customer Support in Swindon
✨Tip Number 1
Make sure you know the company inside out! Research their values, mission, and recent news. This will help you tailor your conversations and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your communication skills! Since this role is all about customer interaction, try role-playing with a friend or family member. This will help you feel more confident when handling enquiries during the interview.
✨Tip Number 3
Be ready to showcase your customer-focused mindset. Think of examples from your past experiences where you went above and beyond for a customer. This will demonstrate your commitment to outstanding service.
✨Tip Number 4
Don't forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to connect directly with us.
We think you need these skills to ace Client Services Advisor - Fast, Friendly Customer Support in Swindon
Some tips for your application 🫡
Show Off Your Communication Skills: Since the role is all about being the first point of contact, make sure your written application highlights your excellent communication skills. Use clear and concise language to demonstrate how you can effectively manage customer enquiries.
Tailor Your Application: We want to see how you fit into our team! Take a moment to tailor your application to the job description. Mention your customer-focused mindset and any relevant experience that shows you can deliver outstanding service.
Be Personable: Remember, we’re looking for someone who can provide fast and friendly support. Let your personality shine through in your application. A warm and approachable tone can make a big difference!
Apply Through Our Website: To make sure your application gets to us quickly, apply through our website. It’s the easiest way for us to review your details and get back to you. We can’t wait to hear from you!
How to prepare for a job interview at Parking Network B.V.
✨Know Your Customer Service Basics
Before the interview, brush up on key customer service principles. Understand what it means to be customer-focused and how to handle enquiries effectively. This will help you demonstrate your knowledge and show that you're ready to provide outstanding service.
✨Practice Your Communication Skills
Since excellent communication is crucial for this role, practice articulating your thoughts clearly. You could do this by role-playing common customer scenarios with a friend or family member. This will help you feel more confident during the interview.
✨Showcase Your Relationship-Building Skills
Think of examples from your past experiences where you've successfully maintained relationships with customers. Be ready to share these stories in the interview, as they will highlight your ability to connect with clients and ensure effective service delivery.
✨Prepare Questions for Them
Interviews are a two-way street! Prepare thoughtful questions about the company culture, team dynamics, and how they measure success in customer service. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
