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- Tasks: Lead performance management and drive operational improvements across our Barnet contract.
- Company: Join a supportive team at APCOA, focused on fairness and development.
- Benefits: Competitive salary, flexible working, and opportunities for career growth.
- Why this job: Make a real impact in a high-stakes leadership role with strategic influence.
- Qualifications: Two years of management experience and strong KPI monitoring skills.
- Other info: Dynamic environment with a focus on improvement and measurable results.
The predicted salary is between 36000 - 36000 £ per year.
We’re looking for a confident and commercially focused Performance Manager to take ownership of operational and people performance across our Barnet contract. In this leadership position you will be responsible for driving standards, challenging performance, and ensuring both people and processes deliver contract expectations. You’ll play a critical role in ensuring KPIs, service level agreements and commercial targets are achieved by managing performance at every level of the operation.
What Makes This Role Stand Out?
This is a role for someone who is confident making decisions and driving measurable improvement. You’ll combine data insight with strong people leadership to ensure service delivery and contract performance.
What You’ll Be Doing
- Leading performance management across the contract, ensuring KPIs and service levels are consistently met
- Monitoring enforcement activity and analysing trends to drive operational improvement
- Managing and improving individual and team performance
- Supporting, coaching managers and implementing corrective action plans
- Reviewing operational processes and restructuring or refining them to improve efficiency and cost control
- Supporting disciplinary processes in line with company policy
- Producing clear, data-driven reports for senior management and the client
- Identifying commercial risks and implementing preventative solutions
- Supporting client meetings and maintaining strong working relationships with Barnet Council and stakeholders
- Assisting in identifying business improvement and development opportunities
What We’re Looking For
- Minimum two years’ management experience
- Strong experience of monitoring and reporting on KPIs
- Confident handling disciplinary and capability processes
- Proven ability to analyse data and translate insight into action
- Experience implementing operational or structural change
- Experience in a client-facing environment
- Good working knowledge of MS Office
- Commercially aware and outcome-focused
- Motivated by improvement, efficiency and measurable results
Why Join Us?
- A high-impact leadership role with genuine influence
- The opportunity to shape performance culture across the contract
- Exposure to strategic decision-making
- Supportive senior leadership
- Competitive salary with flexible working expectations
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Performance Manager (Barnet, UK) employer: Parking Network B.V.
Contact Detail:
Parking Network B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Performance Manager (Barnet, UK)
✨Tip Number 1
Network like a pro! Reach out to people in your industry, especially those who work at Barnet or similar organisations. A friendly chat can lead to insider info about the role and even a referral!
✨Tip Number 2
Prepare for the interview by practising common questions related to performance management. Think about how you can showcase your experience with KPIs and team leadership – we want to see that confidence shine through!
✨Tip Number 3
Show off your data skills! Be ready to discuss how you've used data insights to drive improvements in past roles. We love candidates who can turn numbers into actionable strategies.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re genuinely interested in joining our team at APCOA.
We think you need these skills to ace Performance Manager (Barnet, UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV speaks directly to the Performance Manager role. Highlight your management experience and any relevant KPIs you've worked with. We want to see how your skills align with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to showcase your confidence in decision-making and your ability to drive improvement. Let us know why you're the perfect fit for our team in Barnet.
Showcase Your Data Skills: Since this role involves analysing data and translating insights into action, make sure to mention any specific tools or methods you’ve used. We love seeing how you can turn numbers into results!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at Parking Network B.V.
✨Know Your KPIs
Before the interview, make sure you understand the key performance indicators relevant to the role. Be ready to discuss how you've successfully monitored and reported on KPIs in your previous positions, as this will show your familiarity with the expectations of a Performance Manager.
✨Showcase Your Leadership Skills
Prepare examples that highlight your leadership experience, especially in managing teams and driving performance improvements. Think about specific situations where you coached managers or implemented corrective action plans, as these will demonstrate your capability to lead effectively.
✨Data-Driven Decision Making
Be prepared to discuss how you've used data insights to drive operational improvements. Bring examples of how you've analysed trends and translated those insights into actionable strategies, as this aligns perfectly with the role's focus on measurable results.
✨Build Rapport with Stakeholders
Since this role involves maintaining strong relationships with clients and stakeholders, think of ways to demonstrate your interpersonal skills. Share experiences where you've successfully navigated client meetings or collaborated with external partners, showcasing your ability to foster positive working relationships.