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- Tasks: Support contract delivery, manage budgets, and oversee staff operations.
- Company: Leading company in the Parking industry with a focus on customer service.
- Benefits: Competitive salary, 20 days holiday, pension scheme, and employee discounts.
- Why this job: Join a dynamic team and make a real impact in operational management.
- Qualifications: 3 years of management experience and strong people skills required.
- Other info: Opportunities for training and development in a supportive environment.
The predicted salary is between 35035 - 35035 £ per year.
Overview
Role: Operations Support Manager
Salary: £35,035 per annum
Hours: 42.5 hours per week | Working any 5 from 7
Location: Uxbridge, Hillingdon
What will you do?
- Assist the Contract Manager in the delivery of the contract with operational responsibility.
- Monitor budget and contract spend, ensuring effective cost control.
- Deliver a professional standard of administration for the contract, generating reports, analysing data, payroll, and HR responsibilities.
- Deploy CEOs and manage staff on a day-to-day basis.
- Open and close the base.
- Arrange and manage the beats & shift patterns for staff.
- Set objectives, conduct appraisals, and identify training needs for operational staff.
- Identify and assist in the development of new business.
As a market frontrunner in the Parking industry, we pride ourselves on offering tailor-made solutions to clients and offering excellent customer service to our car park users and members of the public.
What will you bring?
- 3 years minimum management experience at Team Leader or equivalent level.
- Operationally minded with experience in client facing roles.
- Excellent people management skills including coaching, training, and recruiting.
- Experience of cost control, budgets, monitoring KPIs and preparation of reports.
- Advanced level of knowledge of MS Office.
- Full, clean driving licence.
What’s on offer to you?
- £35,035 per annum
- 42.5 hours per week | Working any 5 from 7 (shift pattern)
- 20 days holiday + 8 Bank Holidays
- Pension Scheme
- Training & Development
- Employee Discount Scheme
How to apply: If you think you are right for the role, please apply now.
Operations Support Manager (Hillingdon, UK) employer: Parking Network B.V.
Contact Detail:
Parking Network B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Support Manager (Hillingdon, UK)
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, attend local events, and don’t be shy about letting people know you’re on the hunt for an Operations Support Manager role. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Prepare for interviews by researching the company and its operations. Understand their values and how they deliver customer service. This will help you tailor your answers and show that you’re genuinely interested in being part of their team.
✨Tip Number 3
Practice makes perfect! Conduct mock interviews with friends or family to get comfortable discussing your management experience and operational skills. The more you practice, the more confident you’ll feel when it’s time to shine.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take the initiative to engage directly with us.
We think you need these skills to ace Operations Support Manager (Hillingdon, UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV reflects the skills and experience mentioned in the job description. Highlight your management experience and operational mindset, as these are key for the Operations Support Manager role.
Craft a Compelling Cover Letter: Use your cover letter to tell us why you're the perfect fit for this position. Share specific examples of your people management skills and how you've successfully managed budgets or contracts in the past.
Showcase Your Data Skills: Since the role involves monitoring budgets and preparing reports, mention any relevant experience you have with data analysis and reporting. We love seeing candidates who can demonstrate their analytical abilities!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates regarding your application status.
How to prepare for a job interview at Parking Network B.V.
✨Know Your Numbers
Since the role involves budget monitoring and cost control, brush up on your financial acumen. Be ready to discuss how you've managed budgets in the past, including specific figures and outcomes. This shows you understand the importance of financial management in operations.
✨Showcase Your People Skills
As an Operations Support Manager, you'll be managing staff and conducting appraisals. Prepare examples of how you've successfully coached or trained team members. Highlight any specific challenges you faced and how you overcame them to demonstrate your people management skills.
✨Familiarise Yourself with the Company
Research the company’s approach to customer service and tailor-made solutions. Be prepared to discuss how your values align with theirs and suggest ways you could contribute to their mission. This shows genuine interest and helps you stand out.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving abilities in real-world scenarios. Think of situations where you had to manage operational challenges or improve processes. Use the STAR method (Situation, Task, Action, Result) to structure your answers effectively.