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For Companies At a Glance
- Tasks: Lead operations at Heathrow Airport, managing teams and ensuring top-notch service delivery.
- Company: Join a dynamic and growing company in the heart of Heathrow Airport.
- Benefits: Competitive salary, supportive work environment, and opportunities for professional growth.
- Why this job: Make a real impact in a fast-paced role while developing your leadership skills.
- Qualifications: Experience in operations management and strong leadership abilities required.
- Other info: Embrace a diverse workplace focused on fairness and shared success.
The predicted salary is between 36000 - 60000 £ per year.
An exciting opportunity has arisen for an Operations Manager to support the Valet Meet & Greet functions based at Heathrow Airport. If you have demonstrable experience in operations management role with P&L management this could be the position for you. This is an excellent chance to join a dynamic and growing company and support & grow APCOA's operations across our Heathrow Airport sector.
What You'll Do
- To agree, daily, with the Service Delivery Managers a plan of action to ensure resources are deployed to the areas of most need during the working day, in advance.
- Manage and control SDM and Team Leader rotas and OT.
- Oversee all elements of individual team’s development and performance inclusive of coaching, appraising and disciplinary support up to and including dismissals.
- Ensure that all incidents are recorded accurately.
- Responsible for ensuring compliance with H&S regulations at all times and completing audits when required.
- Ensure the financial performance of the contract achieves and exceeds our stakeholders’ expectations.
- Creating monthly reports and ad-hoc reports.
- To be the contact for all clients and suppliers in the absence of the Contract Manager and take on any responsibilities of the Contract Manager, when required.
- Identify and assist in the development of new business within the contract.
What You'll Bring
- Demonstrable experience in Operations Management.
- Experience of P&L accounting, producing & managing budgets.
- Excellent leadership skills.
- Confident & Competent to develop beneficial relationships with the clients, senior managers and key stakeholders.
- Able to prioritise workloads in a fast-changing work environment.
- Competence to work under pressure, with a positive and resilient nature.
- IT literate with experience of using MS Office packages (Word, Excel, Outlook, PowerPoint).
- Have a hands-on can-do approach.
- Full UK driving licence essential.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality or level in the organisation. We offer a motivating work environment where successes are shared. With challenging projects and an atmosphere of fostering and support, staff have the development opportunities to fulfil their potential while aiming for excellence in their work.
Operations Manager (Hounslow, UK) employer: Parking Network B.V.
Contact Detail:
Parking Network B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operations Manager (Hounslow, UK)
✨Tip Number 1
Network like a pro! Reach out to people in the industry, especially those already working at Heathrow or in operations management. A friendly chat can lead to insider info and maybe even a referral!
✨Tip Number 2
Prepare for the interview by researching the company and its values. Show us that you understand what APCOA stands for and how you can contribute to our mission at Heathrow Airport.
✨Tip Number 3
Practice your leadership stories! We want to hear about times you've successfully managed teams or handled tough situations. Be ready to share specific examples that highlight your skills.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you’re genuinely interested in joining our team.
We think you need these skills to ace Operations Manager (Hounslow, UK)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Operations Manager role. Highlight your experience in operations management and P&L accounting, as these are key for us. Use specific examples that showcase your leadership skills and ability to manage budgets.
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you're the perfect fit for our team at Heathrow Airport. Mention your hands-on approach and how you can contribute to our dynamic environment. Keep it engaging and personal!
Showcase Relevant Experience: When filling out your application, be sure to showcase any relevant experience you have in managing teams and ensuring compliance with regulations. We want to see how you've handled similar responsibilities in the past, so don’t hold back!
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It helps us keep track of your application and ensures you’re considered for the role. Plus, it’s super easy – just follow the prompts and you’ll be set!
How to prepare for a job interview at Parking Network B.V.
✨Know Your Operations Inside Out
Make sure you brush up on your operations management knowledge, especially around P&L management and resource allocation. Be ready to discuss specific examples from your past roles where you've successfully managed budgets or improved operational efficiency.
✨Showcase Your Leadership Skills
Prepare to talk about your leadership style and how you've developed teams in the past. Think of instances where you've coached team members or handled difficult situations, as this will demonstrate your ability to lead effectively in a fast-paced environment.
✨Be Ready for Scenario Questions
Expect questions that put you in hypothetical situations related to operations management. Practice responding to scenarios about managing rotas, handling incidents, or ensuring compliance with health and safety regulations. This will show your problem-solving skills and ability to think on your feet.
✨Demonstrate Your Communication Skills
Since the role involves liaising with clients and stakeholders, be prepared to showcase your communication abilities. You might want to share examples of how you've built relationships or resolved conflicts in previous roles, highlighting your confident and competent approach.
