Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Monitor and analyse operational data to improve efficiency and customer satisfaction.
- Company: Join APCOA, a growing company with a focus on fairness and development.
- Benefits: Competitive salary, supportive work environment, and opportunities for personal growth.
- Other info: Office-based role with a Monday to Friday schedule and excellent career progression.
- Why this job: Make a real impact in operations while developing your skills in a dynamic team.
- Qualifications: Experience in operations, strong analytical skills, and attention to detail.
The predicted salary is between 27500 - 38500 £ per year.
The Operational Support Analyst role is a full-time position, requiring 42 hours per week with a salary of £33,000 per annum. This position is based in our Wigan office and is crucial for improving key department metrics in revenue generation, customer satisfaction, and operational efficiencies.
Reporting to the General Manager, the Operations Support Analyst will provide operational support through continual monitoring of systems, data analysis, and process optimisation. The role is office-based, working Monday to Friday from 9am to 5.30pm.
Main Responsibilities and Accountabilities:
- Monitoring and analysis of daily operational data, communicating any discrepancies with potential recommendations.
- Working with the operations department to ensure that solution functionality meets business requirements.
- Providing regular ad-hoc reporting as required by stakeholders within the department.
- Collaborating with various internal stakeholders to maintain operational performance by communicating relevant information.
- Utilising data to provide recommendations to assist in scheduling.
- Ensuring that equipment uptime levels are maintained at the required business standard.
- Proactively identifying operational issues, troubleshooting and resolving where appropriate.
- Working closely with the General Manager to identify areas of improvement.
- Ensuring business and sector regulations are adhered to at all times.
The successful candidate will possess excellent organisational and communication skills, with a proven track record of interpreting data and creating reports essential to business operations, ideally within the parking or facilities management sector. Strong problem-solving skills and attention to detail are necessary, along with the ability to work to tight deadlines while maintaining a high degree of accuracy.
We are focused on ensuring APCOA is a fair place to work regardless of age, race, gender, sexuality, or level in the organisation. We offer a motivating work environment where successes are shared, with challenging projects and an atmosphere of fostering and support. Staff have development opportunities to fulfil their potential while aiming for excellence in their work.
Operational Support Analyst (Wigan, UK) in Manchester employer: Parking Network B.V.
Contact Detail:
Parking Network B.V. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Operational Support Analyst (Wigan, UK) in Manchester
✨Tip Number 1
Network like a pro! Reach out to current employees at APCOA on LinkedIn or through mutual connections. A friendly chat can give you insider info and might just get your foot in the door.
✨Tip Number 2
Prepare for the interview by researching common operational challenges in the parking sector. Show us you know your stuff and can bring solutions to the table!
✨Tip Number 3
Practice your data analysis skills before the interview. We love candidates who can interpret data and provide actionable insights, so brush up on those skills to impress us!
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining our team.
We think you need these skills to ace Operational Support Analyst (Wigan, UK) in Manchester
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations and data analysis. We want to see how your skills align with the role of Operational Support Analyst, so don’t be shy about showcasing your achievements!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Mention specific examples of how you've improved operational efficiencies or customer satisfaction in previous jobs.
Show Off Your Attention to Detail: Since this role requires a keen eye for detail, make sure your application is free from typos and errors. We appreciate candidates who take the time to present their best work right from the start!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for the role. Plus, we love seeing applications come in through our own platform!
How to prepare for a job interview at Parking Network B.V.
✨Know Your Data
As an Operational Support Analyst, you'll be dealing with a lot of data. Brush up on your data analysis skills and be ready to discuss how you've used data to drive decisions in the past. Bring examples of reports you've created or discrepancies you've identified.
✨Understand the Role
Make sure you fully understand the responsibilities outlined in the job description. Be prepared to explain how your previous experience aligns with the tasks of monitoring operational data and collaborating with stakeholders. This shows you're not just interested in any job, but specifically this one.
✨Showcase Problem-Solving Skills
The role requires strong problem-solving abilities. Think of specific instances where you've identified operational issues and how you resolved them. Be ready to share these stories during your interview to demonstrate your proactive approach.
✨Ask Insightful Questions
Prepare some thoughtful questions about the company’s operations and how they measure success. This not only shows your interest in the role but also gives you a chance to assess if the company is the right fit for you. It’s a two-way street!