At a Glance
- Tasks: Keep our hotel sparkling clean and create a welcoming atmosphere for guests.
- Company: Join the stylish University Arms, a top destination in Cambridge.
- Benefits: Enjoy competitive pay, free meals, team parties, and discounts across Marriott.
- Other info: Flexible hours with opportunities to grow in a vibrant environment.
- Why this job: Be part of a team that delivers exceptional guest experiences every day.
- Qualifications: No experience needed, just a positive attitude and a passion for hospitality.
WHAT WILL YOU BE DOING
As a Room Attendant, you will ensure that all the guest areas are clean and maintained to a high standard of cleanliness and maintenance. You will be totally guest-focused by consistently delivering excellent service with an informed, friendly, and effective approach.
THE DUTIES
- Clean and service guest rooms and suites to luxury brand standards
- Make beds, change linens, and replenish amenities
- Maintain impeccable hygiene and cleanliness in bathrooms
- Report maintenance issues promptly
- Ensure trolleys, equipment, and pantries are well-stocked and organised
- Handle guest requests efficiently and professionally
- Support the wider housekeeping team during peak periods
- Undertake regular deep cleaning tasks.
- Carry out lost property procedures.
WHAT ARE WE LOOKING FOR IN YOU
- Previous experience as a Room Attendant in a hotel would be beneficial but not essential.
- Shows exceptional attention to detail
- Takes pride in delivering flawless service
- Works well independently and as part of a team
- Has a positive attitude and strong work ethic
- Can manage physical aspects of the role (standing, lifting, cleaning)
- Is flexible to work shifts, weekends, and public holidays
THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
- Competitive salary
- Free meals on duty
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
RIGHT TO WORK
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
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Room Attendants employer: Parker's Tavern
Contact Detail:
Parker's Tavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendants
✨Tip Number 1
Get to know the hotel! Before your interview, do a bit of research on University Arms. Familiarise yourself with its vibe, services, and what makes it special. This will help you show genuine interest and impress the hiring team.
✨Tip Number 2
Practice your hospitality skills! Think about how you would handle guest requests or complaints. Role-play with a friend or family member to get comfortable with delivering excellent service, as that’s what we’re all about!
✨Tip Number 3
Dress to impress! When you show up for your interview, make sure you look neat and professional. A polished appearance reflects your commitment to cleanliness and attention to detail, which are key in this role.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you can easily keep track of your application status and any updates from us. Don’t miss out on the chance to join our fantastic team!
We think you need these skills to ace Room Attendants
Some tips for your application 🫡
Show Your Passion for Hospitality: When you're writing your application, let your love for hospitality shine through! We want to see that you’re excited about creating a welcoming environment for our guests. Share any experiences that highlight your commitment to excellent service.
Highlight Attention to Detail: As a Room Attendant, attention to detail is key. Make sure to mention any previous roles where you had to maintain high standards of cleanliness or organisation. We appreciate candidates who can spot the little things that make a big difference!
Be Yourself: We’re looking for genuine people who can connect with our guests. Don’t be afraid to let your personality come through in your application. A friendly tone can go a long way in showing us you’d fit right in with our team!
Apply Through Our Website: To make sure your application gets to us quickly and easily, apply directly through our website. It’s the best way to ensure we see your application and get you on the path to joining our fantastic team at University Arms!
How to prepare for a job interview at Parker's Tavern
✨Know the Hotel Inside Out
Before your interview, take some time to research University Arms. Familiarise yourself with its history, values, and what makes it unique. This will not only impress the interviewers but also help you understand how you can contribute to maintaining that 'wow' factor in housekeeping.
✨Showcase Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, be ready to discuss specific examples from your past experiences where your keen eye for detail made a difference. Whether it’s ensuring cleanliness or managing guest requests, highlight how you’ve gone above and beyond.
✨Demonstrate Your Guest-Focused Mindset
The role is all about delivering excellent service. Prepare to share instances where you provided exceptional service in previous roles. Emphasise your commitment to creating a welcoming environment and how you handle guest interactions with a friendly and effective approach.
✨Prepare for Physical Demands
This job can be physically demanding, so be ready to discuss your ability to handle such tasks. You might want to mention any relevant experience or activities that demonstrate your physical fitness and stamina, showing that you’re up for the challenge.