At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: University Arms, a historic hotel in the heart of Cambridge.
- Benefits: Competitive salary, free meals, team parties, and discounts across Marriott.
- Other info: Flexible hours with opportunities for growth in a prestigious environment.
- Why this job: Join a vibrant team in a luxury setting and make guests feel special.
- Qualifications: Previous front-of-house experience and excellent communication skills.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT US
University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar Parker’s Tavern, Library Lounge, and beautiful 272 square metre wood panelled Ballroom. Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury.
WHAT WILL YOU BE DOING
As a Restaurant & Bar Host, you will be the first point of contact for guests, creating a positive and polished first impression. You will manage reservations, greet and seat guests, and support the smooth flow of both restaurant and bar service at all times.
THE DUTIES
- Warmly welcome and escort guests to their tables in the restaurant and bar
- Manage reservations, walk-ins, waitlists, and guest flow efficiently
- Maintain a polished and organised reception/host desk area
- Communicate effectively with the restaurant, bar, and management teams
- Provide accurate information about menus, promotions, and services
- Handle guest enquiries, requests, and feedback with professionalism
- Assist with coordinating VIP arrivals, special occasions, and large groups
- Take credit card payments and pre-orders for large groups and update the pastry team daily for any afternoon tea bookings.
- Ensure guest seating is optimised to maximise experience and revenue
- Support opening, closing, and daily host duties as required
WHAT ARE WE LOOKING FOR IN YOU
- Have previous host/hostess or front-of-house experience (luxury environment preferred)
- Demonstrate exceptional communication and guest service skills
- Present yourself with confidence, warmth, and impeccable grooming
- Stay calm and organised during busy periods
- Are comfortable managing reservations systems (e.g., OpenTable)
- Are flexible to work evenings, weekends, and public holidays
THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
- Competitive salary
- Free meals on duty
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
RIGHT TO WORK
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
Restaurant & Bar Host in Cambridge employer: Parker's Tavern
Parker's Tavern at the University Arms in Cambridge is an excellent employer, offering a vibrant work culture where teamwork and communication are highly valued. Employees enjoy competitive pay, free meals, and discounts across Marriott properties, alongside opportunities for personal and professional growth within a supportive environment. Working in this fast-paced hotel kitchen not only provides meaningful employment but also allows you to be part of a renowned establishment in a historic city.
StudySmarter Expert Advice🤫
We think this is how you could land Restaurant & Bar Host in Cambridge
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Parker's Tavern. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Parker's Tavern
Don't be shy about reaching out to Parker's Tavern directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Restaurant & Bar Host in Cambridge
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Parker's Tavern and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Parker's Tavern
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
