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For Companies At a Glance
- Tasks: Welcome guests, manage reservations, and ensure a smooth dining experience.
- Company: University Arms, a historic hotel in the heart of Cambridge.
- Benefits: Competitive salary, free meals, team parties, and discounts across Marriott.
- Why this job: Join a vibrant team in a luxury setting and make guests feel special.
- Qualifications: Previous front-of-house experience and excellent communication skills.
- Other info: Flexible hours with opportunities for growth in a prestigious environment.
The predicted salary is between 24000 - 36000 £ per year.
ABOUT US
University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar Parker’s Tavern, Library Lounge, and beautiful 272 square metre wood panelled Ballroom. Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury.
WHAT WILL YOU BE DOING
As a Restaurant & Bar Host, you will be the first point of contact for guests, creating a positive and polished first impression. You will manage reservations, greet and seat guests, and support the smooth flow of both restaurant and bar service at all times.
THE DUTIES
- Warmly welcome and escort guests to their tables in the restaurant and bar
- Manage reservations, walk-ins, waitlists, and guest flow efficiently
- Maintain a polished and organised reception/host desk area
- Communicate effectively with the restaurant, bar, and management teams
- Provide accurate information about menus, promotions, and services
- Handle guest enquiries, requests, and feedback with professionalism
- Assist with coordinating VIP arrivals, special occasions, and large groups
- Take credit card payments and pre-orders for large groups and update the pastry team daily for any afternoon tea bookings.
- Ensure guest seating is optimised to maximise experience and revenue
- Support opening, closing, and daily host duties as required
WHAT ARE WE LOOKING FOR IN YOU
- Have previous host/hostess or front-of-house experience (luxury environment preferred)
- Demonstrate exceptional communication and guest service skills
- Present yourself with confidence, warmth, and impeccable grooming
- Stay calm and organised during busy periods
- Are comfortable managing reservations systems (e.g., OpenTable)
- Are flexible to work evenings, weekends, and public holidays
THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
- Competitive salary
- Free meals on duty
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
RIGHT TO WORK
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
Restaurant & Bar Host in Cambridge employer: Parker's Tavern
Contact Detail:
Parker's Tavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant & Bar Host in Cambridge
✨Tip Number 1
Get to know the venue! Before your interview, pop by University Arms and soak in the atmosphere. Familiarising yourself with the restaurant and bar will help you speak confidently about how you can enhance the guest experience.
✨Tip Number 2
Practice your communication skills! As a host, you'll be the face of the restaurant. Role-play with a friend or family member to nail that warm welcome and smooth handling of reservations. It’ll make you feel more prepared and confident.
✨Tip Number 3
Show off your flexibility! Be ready to discuss your availability during the interview. Highlighting your willingness to work evenings and weekends will show that you're committed to being part of the team.
✨Tip Number 4
Apply through our website! We love seeing candidates who take the initiative. Plus, it’s a great way to ensure your application gets noticed. Don’t forget to mention any relevant experience you have in luxury environments!
We think you need these skills to ace Restaurant & Bar Host in Cambridge
Some tips for your application 🫡
Show Your Personality: When writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to express your enthusiasm for the role and the hospitality industry.
Tailor Your Experience: Make sure to highlight any previous experience that relates to being a host or working in a front-of-house role. We love seeing how your background aligns with what we’re looking for at University Arms!
Be Clear and Concise: Keep your application clear and to the point. We appreciate well-structured applications that are easy to read, so avoid long-winded sentences and get straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Parker's Tavern
✨Know the Venue Inside Out
Before your interview, take some time to research University Arms and its offerings. Familiarise yourself with the restaurant and bar menus, as well as any current promotions. This will not only show your enthusiasm for the role but also help you answer questions about how you would enhance the guest experience.
✨Showcase Your Communication Skills
As a Restaurant & Bar Host, exceptional communication is key. During the interview, practice clear and confident responses. You might even want to prepare a few examples of how you've handled guest enquiries or difficult situations in the past. This will demonstrate your ability to maintain professionalism under pressure.
✨Dress to Impress
Since this role requires impeccable grooming, make sure you dress smartly for your interview. Opt for a polished look that reflects the modern luxury vibe of University Arms. This will not only make a great first impression but also show that you understand the importance of presentation in the hospitality industry.
✨Prepare for Scenario Questions
Expect to be asked how you would handle specific situations, like managing reservations during peak times or dealing with a dissatisfied guest. Think through these scenarios beforehand and come up with thoughtful, practical solutions. This will highlight your problem-solving skills and readiness for the role.
