University Arms in Cambridge is seeking a Front Desk/Guest Services team member to welcome guests from arrival to departure with exceptional hospitality. You will handle check-ins, inquiries, and personalised recommendations while coordinating with other departments to ensure timely solutions.
The role requires a passion for customer service, strong communication skills, and flexibility to work evenings, weekends and holidays in a luxury setting.
#J-18808-Ljbffr
Guest Experience Concierge - Luxury Front Desk in Cambridge employer: Parker's Tavern
University Arms is an exceptional employer, offering a vibrant work culture in the heart of Cambridge, where creativity and culinary excellence thrive. As a Head Pastry Chef, you will not only lead a talented team but also enjoy competitive benefits such as free meals on duty, team member parties, and discounts across the Marriott portfolio, all while working in a beautifully renovated historic hotel that values innovation and employee growth.