At a Glance
- Tasks: Support the Sales & Events team in driving inquiries and delivering seamless event experiences.
- Company: University Arms, a historic hotel in the heart of Cambridge.
- Benefits: Competitive salary, free meals, team incentives, and discounts across Marriott.
- Other info: Exciting opportunities for career growth in a vibrant environment.
- Why this job: Join a dynamic team and help create memorable events in a stunning venue.
- Qualifications: Experience in hospitality, strong communication skills, and a proactive approach.
The predicted salary is between 28943 - 28943 £ per year.
University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge and beautiful wood-panelled Ballroom. Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. It is now Cambridge's go to’ destination, alluring visitors with the promise of a sense of modern luxury.
The Events Sales Coordinator supports the Sales & Events team in driving event inquiries, converting leads, and delivering seamless event experiences for clients. This role is responsible for administrative support, client communication, event coordination, and ensuring accurate handovers to operational departments. The Events Sales Coordinator helps maximise revenue and maintain high service standards aligned with hotel brand expectations.
THE DUTIES
- Handle incoming corporate enquiries, prepare proposals and contracts, and conduct site inspections when required.
- Compile accurate function sheets (BEOs), distribute them weekly, and review details with the Operations Team, providing updates as needed.
- Request deposits and payments, ensure they are received within contractual timelines, and complete all related postings accurately.
- Support the Sales team when needed, including managing enquiries, leading show rounds, and assisting with additional tasks.
- Ensure all events run smoothly by using the hotel’s systems to generate clear function sheets and by liaising closely with operational departments prior to handover.
- Maintain a strong conversion rate by effectively turning enquiries into confirmed event bookings.
- Build excellent relationships with event organisers to understand and deliver their event vision.
- Respond to all event enquiries promptly and follow up in a timely, professional manner.
- Develop repeat and future business by nurturing relationships with both new and existing clients.
- Maximise sales and revenue through effective conversion and strategic upselling.
- Attend daily and weekly meetings as required.
WHAT ARE WE LOOKING FOR IN YOU
- Previous experience in hotel events, sales, or hospitality is desirable.
- Strong communication and organisation skills.
- A proactive, detail-focused approach with the ability to multitask.
- Confidence in building client relationships and upselling services.
- Competency with Microsoft Office; experience with hotel systems (Opera/Delphi) is a plus.
- Competent level of English spoken and written.
- Detail-oriented, organised, and capable of handling multiple tasks at the same time.
THE PERKS
- Competitive salary
- Free meals on duty
- Team Member Incentives
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
RIGHT TO WORK
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
Events Sales Coordinator - £28,943.62 in Cambridge employer: Parker's Tavern
University Arms is an exceptional employer, offering a vibrant work culture in the heart of Cambridge, where employees can thrive in a beautifully renovated hotel steeped in history. With competitive salaries, free meals on duty, and opportunities for team member incentives and discounts across the Marriott portfolio, we prioritise employee well-being and growth. Join us to be part of a dedicated team that values your contributions and fosters lasting relationships with clients in a dynamic hospitality environment.
StudySmarter Expert Advice🤫
We think this is how you could land Events Sales Coordinator - £28,943.62 in Cambridge
✨Tip Number 1
Get to know the University Arms inside out! Familiarise yourself with their events, services, and unique offerings. This way, when you chat with them, you can show off your knowledge and passion for what they do.
✨Tip Number 2
Network like a pro! Attend industry events or local meet-ups where you might bump into someone from the hotel. Building connections can give you an edge and might even lead to a referral!
✨Tip Number 3
Practice your pitch! Be ready to explain why you're the perfect fit for the Events Sales Coordinator role. Highlight your experience in hospitality and your knack for building relationships – it’s all about making a memorable impression.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace Events Sales Coordinator - £28,943.62 in Cambridge
Some tips for your application 🫡
Show Your Passion for Events:When you're writing your application, let your enthusiasm for events shine through! We want to see that you’re genuinely excited about the role and the chance to create memorable experiences for clients.
Tailor Your CV and Cover Letter:Make sure to customise your CV and cover letter to highlight relevant experience in hotel events or sales. We love seeing how your skills align with what we’re looking for, so don’t hold back!
Be Clear and Concise:Keep your application straightforward and to the point. We appreciate clarity, so make sure your key achievements and skills are easy to spot. Remember, less is often more!
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to hear from you!
How to prepare for a job interview at Parker's Tavern
✨Know Your Venue
Before the interview, take some time to research University Arms. Familiarise yourself with its history, recent renovations, and the services it offers. This will not only show your genuine interest but also help you tailor your answers to align with the hotel's brand and values.
✨Showcase Your Communication Skills
As an Events Sales Coordinator, strong communication is key. Prepare examples of how you've effectively communicated with clients or colleagues in past roles. Be ready to demonstrate your ability to build relationships and handle enquiries professionally during the interview.
✨Be Detail-Oriented
Highlight your organisational skills by discussing how you manage multiple tasks and ensure accuracy in your work. Bring up specific instances where your attention to detail made a difference, especially in event planning or sales contexts.
✨Prepare for Upselling Scenarios
Since maximising sales is part of the role, think about how you would approach upselling services to clients. Prepare a few strategies or examples from your experience that showcase your ability to identify opportunities and enhance client experiences through upselling.
