Assistant Conference and Events Manager (Operational) in Cambridge

Assistant Conference and Events Manager (Operational) in Cambridge

Cambridge Full-Time No working from home possible
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ABOUT US

University Arms is a 192-bedroom design-led Hotel situated in the heart of Cambridge, United Kingdom. Overlooking Parker’s Piece is the Hotel’s quintessentially British Restaurant and Bar, Parker’s Tavern, Library Lounge, and beautiful 272-square-metre wood-panelled Ballroom.

Opened in 1834 as a Coaching Inn, University Arms is Cambridge’s oldest Hotel. For 180 years, the Hotel was added to, updated, and modernised in line with the age; however, it was the reopening in 2018 after a four-year £80m full renovation that really positioned the Hotel. It is now Cambridge's ‘go-to’ destination, alluring visitors with the promise of a sense of modern luxury.

WHAT WILL YOU BE DOING

As Assistant Conference & Events Manager, you will support the day-to-day operation of our Conference & Events department. You will help coordinate the team, oversee event set-ups and service, liaise with organisers and ensure each event runs smoothly from start to finish. Your tasks will include, but not be limited to:

THE DUTIES

  • Supporting the Food & Beverage Operations Manager with the daily running of the department
  • Supervising conferences, meetings, weddings, banquets and private events
  • Acting as a key point of contact for event organisers and guests
  • Ensuring function rooms are set up correctly and on time
  • Leading, motivating and supporting the Events team
  • Conducting team briefings and allocating duties
  • Working closely with Kitchen & Sales to ensure the smooth running of events
  • Maintaining high standards of food, beverage and customer service
  • Responding professionally and efficiently to guest requests
  • Assisting with training and development of team members
  • Supporting the department in achieving revenue, service and operational targets
  • Monitoring inventory of event supplies and reporting any shortages.

WHAT ARE WE LOOKING FOR IN YOU

  • Previous experience in Conference & Events, Banqueting, Food & Beverage or a similar hotel role
  • Supervisory or team-leading experience
  • Excellent customer service and communication skills
  • Strong organisational skills and attention to detail
  • Confidence leading a team during busy events
  • A professional and positive approach
  • The ability to remain calm and organised under pressure
  • Flexibility to work evenings, late nights, weekends and bank holidays as required by the events schedule

THE PERKS

As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:

  • Competitive salary
  • Free meals on duty
  • Team Member Parties
  • Room and F&B discounts across the Marriott portfolio
  • Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!

RIGHT TO WORK

In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.

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Assistant Conference and Events Manager (Operational) in Cambridge employer: Parker's Tavern

University Arms is an exceptional employer, offering a vibrant work culture in the heart of Cambridge, where creativity and culinary excellence thrive. As a Head Pastry Chef, you will not only lead a talented team but also enjoy competitive benefits such as free meals on duty, team member parties, and discounts across the Marriott portfolio, all while working in a beautifully renovated historic hotel that values innovation and employee growth.

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Contact Details:

Parker's Tavern Recruitment Team