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For Companies At a Glance
- Tasks: Keep our hotel sparkling clean and guest-ready every day.
- Company: Join University Arms, a stylish hotel in the heart of Cambridge.
- Benefits: Enjoy free meals, team parties, and discounts across the Marriott portfolio.
- Why this job: Be part of a friendly team that creates memorable experiences for guests.
- Qualifications: No experience needed, just a positive attitude and a passion for cleanliness.
- Other info: Earn up to £400 for referring friends to join our team!
The predicted salary is between 20000 - 28000 £ per year.
ABOUT US
The hotel consists of 192 design-led bedrooms, complemented by Parker’s Tavern, a high-end, quintessentially British restaurant & bar, along with the adjoining library, bar, and ballroom.
Set in the heart of Cambridge, University Arms is the ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury, adorned with moments of enchanting discovery.
WHAT WILL YOU BE DOING
Housekeeping is what gives University Arms hotels the ‘wow’ factor. It’s the moment that guests walk into the hotel and are impressed, then enter their bedrooms and think ‘wow, this looks amazing’.
As a Room Attendant, you will ensure that all the guest areas are clean and maintained to a high standard of cleanliness and maintenance. You will be totally guest-focused by consistently delivering excellent service with an informed, friendly, and effective approach.
THE DUTIES
- You will maintain a clean and safe environment for the team and our guests. You will be cleaning all areas of the bedrooms and hotel areas to the highest standards.
- Clean guest bedrooms and bathrooms.
- Vacuum rooms and corridors.
- Change and replenish bed linen.
- Towels and guest amenities are in line with company guidelines.
- Undertake regular deep cleaning tasks.
- Restock and maintain the trolley daily.
- Manage guest requests in a timely and efficient manner.
- Report any maintenance work required.
- Assist other departments wherever necessary and maintain good working relationships.
- Carry out lost property procedures.
WHAT ARE WE LOOKING FOR IN YOU
- Previous experience as a Room Attendant in a hotel would be beneficial but not essential.
- Ability to take on a physically demanding job.
- A commitment to delivering high levels of cleanliness.
- A positive attitude and a passion for hospitality.
- Attention to detail.
THE PERKS
As well as the opportunity to work with a fantastic team in an exceptional property, the position comes with:
- Competitive salary
- Free meals on duty
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
RIGHT TO WORK
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
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Room Attendant employer: Parker's Tavern
Contact Detail:
Parker's Tavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Room Attendant
✨Tip Number 1
Familiarise yourself with the hotel’s unique features and services. Understanding what makes University Arms special will help you convey your enthusiasm during any interviews or conversations with staff.
✨Tip Number 2
Showcase your attention to detail by preparing examples of how you've maintained cleanliness in previous roles. This will demonstrate your commitment to high standards, which is crucial for a Room Attendant.
✨Tip Number 3
Network with current employees or those in the hospitality industry. They can provide insights into the company culture and may even refer you, increasing your chances of landing the job.
✨Tip Number 4
Prepare to discuss your ability to handle physically demanding tasks. Being ready to talk about your stamina and work ethic will show that you’re well-suited for the role of Room Attendant.
We think you need these skills to ace Room Attendant
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and expectations of a Room Attendant. Highlight your relevant experience and skills that align with the duties mentioned.
Tailor Your CV: Customise your CV to reflect your experience in housekeeping or similar roles. Emphasise your attention to detail, ability to maintain cleanliness, and any previous hospitality experience you may have.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your commitment to delivering high standards of cleanliness. Mention specific examples from your past experiences that demonstrate your suitability for the role.
Proofread Your Application: Before submitting, thoroughly proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Room Attendant.
How to prepare for a job interview at Parker's Tavern
✨Show Your Attention to Detail
As a Room Attendant, attention to detail is crucial. During the interview, highlight any experiences where you demonstrated this skill, whether in previous jobs or personal projects. Mention specific tasks that required meticulousness, such as cleaning or organising.
✨Demonstrate Your Guest-Focused Approach
The role requires a strong commitment to guest satisfaction. Be prepared to discuss how you've gone above and beyond for guests in past roles. Share examples of how you handled guest requests or resolved issues effectively.
✨Emphasise Your Teamwork Skills
Working well with others is key in a hotel environment. Talk about your ability to collaborate with colleagues and assist other departments when needed. Provide examples of successful teamwork from your previous experiences.
✨Prepare for Physical Demands
This job can be physically demanding, so it's important to convey your readiness for it. Discuss any relevant experience that showcases your ability to handle physical tasks, such as lifting, cleaning, or maintaining high energy levels throughout your shift.
