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For Companies At a Glance
- Tasks: Serve guests and create memorable dining experiences from breakfast to dinner.
- Company: Join Parker's Tavern at University Arms, a stylish and high-end restaurant in Cambridge.
- Benefits: Enjoy competitive pay, free meals, team parties, and discounts across the Marriott portfolio.
- Why this job: Be part of a fun, supportive team while delivering exceptional service in a vibrant atmosphere.
- Qualifications: Passion for hospitality, excellent communication skills, and flexibility in working hours are essential.
- Other info: Full or part-time contracts available; reliable transport is necessary as there's no on-site parking.
Overview
Join to apply for the Front Of House Team Member role at Parker\’s Tavern.
About Parker’s Tavern
University Arms consists of 192 design-led bedrooms, complemented by Parker’s Tavern, a high-end, quintessentially British Restaurant and Bar, Library, and a stunning Ballroom. Set in the heart of Cambridge, University Arms is the ‘go to’ destination, alluring visitors with the promise of a sense of modern luxury.
Parker’s Tavern has been reviewed widely in the media, receiving high praise from renowned restaurant and bar critics. The incredible food and the stylish university-inspired dining space combine to create the Parker’s Tavern experience, crafting an atmosphere of laid-back sophistication during the day, with a vibrant buzz in the evenings.
What Will You Be Doing
As a Front of House Team Member, you are the reason why our Guests keep coming back for more. You will work as part of a team to serve our Guests and create authentic experiences and exceed expectations from breakfast right through to dinner, to ensure that every guest wants to return. Duties as a Waiter/Waitress will include but not be limited to:
Responsibilities
- You’re the face of our guests’ experience, making sure that from the moment they arrive to when they leave, they’re having a memorable experience.
- Constantly seeking out opportunities to go above and beyond for our guests. Make it your mission to ensure that every guest leaves happy.
- Confidently deliver the key restaurant processes and standards, including our service steps, and demonstrate these consistently.
- Have an eye for detail and very high standards when it comes to our service, hygiene, safety, and cleanliness standards.
- Have full knowledge and understanding of all food and beverage items on the menu.
- Ensure clear and effective communication with the kitchen and other Team Members.
- We believe in flexibility and multi-skilling, and you may be asked to do different tasks from time to time to enable us to meet the needs of our guests.
Qualifications
- Passion for hospitality – you’re all about creating memorable experiences for others.
- Previous experience in a Waiter/waitress role is a plus.
- You want to be part of a team that works hard, supports each other, and has fun along the way.
- This role requires flexibility in your working week to meet business needs.
- Have excellent communication skills and strong attention to detail.
- The restaurant is busy all day and so you will need to be flexible in your availability to work mornings, evenings & weekends. Full or part-time contracts may be available.
- Having a reliable method of transportation to the hotel is essential – we have no on-site parking.
Benefits
- Competitive salary
- Free meals on duty
- Team Member Parties
- Room and F&B discounts across the Marriott portfolio
- Refer a friend – who do you know who could be interested in a new role? When they are placed, you could earn up to £400 for referring them!
Right To Work
In line with the requirements of UK immigration legislation, all applicants must be eligible to live and work in the UK. Documentary evidence of eligibility to work will be required from candidates as part of the recruitment process.
Pay
£12.24 per hour, plus £1.60 Tronc per hour
Seniority level
Entry level
Employment type
Part-time
Job function
Management and Manufacturing
Industries
Restaurants
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Front Of House Team Member employer: Parker's Tavern
Contact Detail:
Parker's Tavern Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Front Of House Team Member
✨Tip Number 1
Familiarise yourself with Parker's Tavern and its menu. Understanding the restaurant's offerings and unique atmosphere will help you engage with guests and demonstrate your passion for hospitality during the interview.
✨Tip Number 2
Showcase your customer service skills by preparing examples of how you've gone above and beyond for guests in previous roles. This will highlight your commitment to creating memorable experiences, which is crucial for a Front of House Team Member.
✨Tip Number 3
Be ready to discuss your flexibility and availability. Since the role requires working mornings, evenings, and weekends, demonstrating your willingness to adapt your schedule can set you apart from other candidates.
✨Tip Number 4
Network with current or former employees of Parker's Tavern if possible. They can provide insights into the team culture and expectations, which can help you tailor your approach and show that you're a great fit for their environment.
We think you need these skills to ace Front Of House Team Member
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the responsibilities and qualifications required for the Front Of House Team Member position. Tailor your application to highlight relevant experiences that align with these requirements.
Craft a Personal Statement: Write a personal statement that reflects your passion for hospitality and your commitment to creating memorable experiences for guests. Use specific examples from your previous roles to demonstrate your skills and enthusiasm.
Highlight Relevant Experience: If you have previous experience as a waiter or waitress, make sure to detail this in your CV. Emphasise any customer service achievements and your ability to work in a fast-paced environment, as these are crucial for the role.
Proofread Your Application: Before submitting your application, proofread it for any spelling or grammatical errors. A well-presented application reflects your attention to detail, which is essential for a Front Of House Team Member.
How to prepare for a job interview at Parker's Tavern
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating memorable experiences for guests. Share any relevant stories from previous roles that highlight your dedication to excellent service.
✨Demonstrate Team Spirit
Parker's Tavern values teamwork, so be prepared to discuss how you work well with others. Mention specific examples of how you've supported colleagues in busy environments or contributed to a positive team atmosphere.
✨Know the Menu Inside Out
Familiarise yourself with the food and beverage items on the menu before the interview. Being able to discuss the offerings confidently will show your commitment and readiness for the role.
✨Highlight Your Flexibility
Since the role requires flexibility in working hours, be ready to discuss your availability. Emphasise your willingness to work mornings, evenings, and weekends to meet the needs of the restaurant.
