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- Tasks: Manage Google Workspace applications and support users to maximise technology benefits.
- Company: Join a dynamic team in a leading tech organisation with a focus on innovation.
- Benefits: Flexible work location, competitive pay, and opportunities for professional growth.
- Why this job: Be the go-to expert for Google Workspace and make a real impact on user experience.
- Qualifications: Experience in IT support, project management, and Google Workspace administration required.
- Other info: Work 1-2 days a week on-site in vibrant cities like Manchester, Bristol, or London.
The predicted salary is between 45000 - 55000 £ per year.
We are currently recruiting for an experienced Google Workspace Administrator to work a contract until the end of September this year for our client 1-2 days per week on-site in either Manchester, Bristol, or London.
Reporting into the Cloud Operations Manager, you will be a subject matter expert in Google Workspace in the Google Administration team that manages the Google Workspace range of applications for the organisation totalling 13,000 accounts. You will act as a primary escalation point for the service desk, as a Google liaison, and help the organisation to gain maximum benefit from the technology. You will help ensure that the Google Workspace environments are:
- Securely configured
- Updated accordingly
- Well maintained and follow best practices
You will be the Subject Matter Expert for all Google Workspace range of applications (Google Drive, Google Mail, etc.), and 3rd party cloud productivity suite tools such as AODocs.
Main Responsibilities
- Maintain regular contact with users to understand their needs and challenges and ensure continuous improvement of products and services.
- Maintain and build the relationship with Google and our Google Partner.
- Develop an effective partnership and act as an ambassador for Google Workspace, challenging the organisation and users where appropriate.
- Support business change activities, focussing on technology impacts.
- Manage and triage incoming tickets for the Google team.
- Provide Project Management for the various in-flight projects that involve the Google team.
- Stay up to date with changes to Google Workspace, Google Cloud, and other products.
- Act as Subject Matter Expert for escalation of Google related problems and changes from the service desk and business partners.
- Promote the service desk as the go-to function for technology and digital related change, or problem rectification, ensuring they are engaged early and solutions are determined with input from them.
- Work with the Digital Records Management team in managing the AODocs document library.
- Work with the Project Delivery team in the migration of data and email into and out of Google Workspace.
- Work with the Security team, Freedom of Information and Subject Access Request team to provide relevant support.
- Work with Cyber Security on the best practices for managing Google Workspace including but not limited to; authentication and authorisation (OAuth, SSO, Sharing Permissions, Service Accounts, etc), Data Loss Prevention, Trust Rules, etc.
- Creating documentation for new and existing applications, processes, training materials, and service desk knowledge base articles.
It's essential that you have:
- Experience in working as third line support in a busy IT support function.
- Experience in the delivery of complex projects from ideation to implementation.
- Experience in data migrations and migration tools.
- Deep understanding of messaging protocols and email security.
- Experience in using Google Apps Manager commands (GAM).
- Experience managing SaaS based messaging platforms such as Google and Office 365.
- Experience in managing a large Google Workspace domain including third party tools.
- Experience with working as a business analyst to gather requirements and success criteria for project work.
- Experience with running multiple (dozens) of projects simultaneously.
- Experience with managing multiple DNS zone files.
- Experience with implementing email security standards such as DKIM, SPF, DMARC, and MTA-STS.
- Experience with, and confident in dealing with, senior stakeholders and VIPs.
It's desirable that you have:
- Understanding of legislation pertaining to public sector data and IT security.
- Any experience with AD, MS Exchange and Sharepoint is highly beneficial.
- Experience in managing and administering MS Sharepoint and Office 365.
- A good understanding of Change Management Principles in relation to changing of messaging platform.
- Experience with Asana and Jira.
- Experience in document management systems.
Technical skills
- Google Workspace Troubleshooting Investigation.
- Email Security Best Practices.
- Application Integration.
- Google Workspace Admin console.
- GAM Commands.
- Implementing Google Best Practices.
If you feel you have the skills and experience needed for this role; please do apply now.
Google Workspace Administrator - Security-Cleared in Bristol employer: Parker Shaw
Contact Detail:
Parker Shaw Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Google Workspace Administrator - Security-Cleared in Bristol
✨Tip Number 1
Network like a pro! Reach out to your connections in the industry, especially those who work with Google Workspace. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! If you’ve got experience with Google Workspace, consider creating a mini-project or presentation that highlights your expertise. This can be a great conversation starter during interviews.
✨Tip Number 3
Stay updated on Google Workspace changes. Follow relevant blogs or forums to keep your knowledge fresh. This will not only help you in interviews but also show potential employers that you’re proactive and passionate.
✨Tip Number 4
Apply through our website! We make it easy for you to find roles that match your skills. Plus, it’s a great way to ensure your application gets the attention it deserves.
We think you need these skills to ace Google Workspace Administrator - Security-Cleared in Bristol
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to highlight your experience with Google Workspace and relevant projects. We want to see how your skills match the job description, so don’t hold back on showcasing your expertise!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to explain why you’re the perfect fit for this role. Share specific examples of your past experiences that relate to the responsibilities listed in the job description.
Showcase Your Technical Skills: Don’t forget to emphasise your technical skills, especially those related to Google Workspace and email security. We’re looking for someone who can hit the ground running, so make sure we see your proficiency in these areas.
Apply Through Our Website: We encourage you to apply through our website for a smoother application process. It helps us keep track of your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Parker Shaw
✨Know Your Google Workspace Inside Out
Make sure you brush up on all the Google Workspace applications, especially Google Drive and Google Mail. Be prepared to discuss how you've used these tools in past roles and how they can be optimally configured for security and efficiency.
✨Showcase Your Project Management Skills
Since this role involves managing multiple projects, come ready with examples of complex projects you've delivered from start to finish. Highlight your experience with tools like Asana or Jira, and how you’ve successfully navigated challenges during project execution.
✨Understand Email Security Standards
Familiarise yourself with email security protocols such as DKIM, SPF, and DMARC. Be ready to explain how you've implemented these standards in previous roles and why they are crucial for maintaining a secure Google Workspace environment.
✨Engage with Stakeholders
This position requires interaction with senior stakeholders, so practice articulating your thoughts clearly and confidently. Prepare to discuss how you've managed relationships with VIPs in the past and how you can act as an ambassador for Google Workspace within the organisation.