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- Tasks: Be the go-to person for service requests and coordinate with engineers.
- Company: Facilities management company in St Albans with a focus on quality service.
- Benefits: Full-time role with a competitive salary and opportunities for growth.
- Why this job: Join a dynamic team and make a real difference in service delivery.
- Qualifications: GCSEs or equivalent, experience in Facilities Management, and MS Office skills.
- Other info: Exciting opportunity to develop your career in a supportive environment.
The predicted salary is between 25500 - 28000 £ per year.
A facilities management company in St Albans is looking for a Helpdesk Coordinator to be the first point of contact for service requests. The role involves managing job assignments, coordinating with engineers, and ensuring high-quality service delivery.
Candidates should have GCSEs or equivalent, experience in Facilities Management, and proficiency in relevant tools like GTR Asset Pro and MS Office.
This full-time position offers a salary range of £25,500 to £28,000 per year.
Facilities Helpdesk Coordinator - SLA-Driven Dispatch in St Albans employer: Parker Jones Group Ltd
Contact Detail:
Parker Jones Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Facilities Helpdesk Coordinator - SLA-Driven Dispatch in St Albans
✨Tip Number 1
Network like a pro! Reach out to people in the facilities management field, especially those who work with helpdesk coordination. A friendly chat can lead to insider info about job openings or even a referral.
✨Tip Number 2
Show off your skills! When you get an interview, be ready to discuss how you've managed service requests and coordinated with teams in the past. Use specific examples to highlight your experience with tools like GTR Asset Pro and MS Office.
✨Tip Number 3
Be proactive! If you see a job that fits your skills on our website, don’t wait around. Apply straight away and follow up with a quick email to express your enthusiasm for the role.
✨Tip Number 4
Prepare for the unexpected! During interviews, you might face scenario-based questions. Think about how you'd handle various service requests and ensure high-quality delivery. Practise these scenarios to boost your confidence.
We think you need these skills to ace Facilities Helpdesk Coordinator - SLA-Driven Dispatch in St Albans
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in Facilities Management and any relevant tools you've used, like GTR Asset Pro. We want to see how your skills match up with what we're looking for!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Tell us why you're passionate about the role and how you can contribute to our team. Keep it concise but engaging – we love a good story!
Showcase Your Communication Skills: As a Helpdesk Coordinator, communication is key. Use your application to demonstrate your ability to coordinate effectively and manage service requests. We want to see that you can keep things running smoothly!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy!
How to prepare for a job interview at Parker Jones Group Ltd
✨Know Your Stuff
Make sure you brush up on your knowledge of facilities management and the tools mentioned in the job description, like GTR Asset Pro and MS Office. Being able to discuss how you've used these tools in past roles will show that you're ready to hit the ground running.
✨Showcase Your Communication Skills
As a Helpdesk Coordinator, you'll be the first point of contact for service requests. Practice articulating your thoughts clearly and confidently. Think of examples where you've effectively communicated with engineers or clients to resolve issues quickly.
✨Demonstrate Problem-Solving Abilities
Prepare to discuss specific situations where you've had to manage job assignments or coordinate with teams under pressure. Highlight your ability to prioritise tasks and ensure high-quality service delivery, as this is crucial for the role.
✨Ask Insightful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics, the types of challenges the company faces, or how success is measured in this role. This shows your genuine interest and helps you assess if the company is the right fit for you.
