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- Tasks: Lead a dynamic team in managing and coordinating PPM activities while ensuring top-notch service delivery.
- Company: Join a forward-thinking company dedicated to operational excellence and client satisfaction.
- Benefits: Enjoy opportunities for training, career growth, and a supportive work environment.
- Why this job: Be part of a collaborative culture that values innovation and teamwork, making a real impact.
- Qualifications: Previous experience in team leadership within facilities management or a similar sector is essential.
- Other info: A full driving licence is required; flexibility in covering supervisory roles is a plus.
The predicted salary is between 36000 - 60000 £ per year.
Key Responsibilities:
- PPM Management and Coordination:
- Supervise and support the PPM team in scheduling and coordinating PPM activities.
- Ensure maintenance tasks are logged accurately and tracked using the company’s systems.
- Monitor PPM performance to ensure adherence to KPIs.
- PPM Scheduling and Delivery Support:
- Develop and maintain the PPM schedule, ensuring all planned tasks are allocated to the appropriate resources.
- Liaise with engineers and subcontractors to confirm task completion and resolve scheduling conflicts.
- Provide updates to clients and management regarding the status of PPM activities.
- Team Management:
- Supervise, support, and motivate team members to achieve individual and collective goals.
- Delegate tasks effectively, ensuring deadlines and quality standards are met.
- Provide ongoing training, coaching, and development opportunities for team members.
- Monitor team performance, identify areas for improvement, and implement corrective measures as necessary.
- Conduct regular performance reviews and provide constructive feedback.
- Operational Efficiency:
- Ensure daily operations run smoothly and resolve any issues that arise.
- Develop and implement process improvements to enhance team productivity.
- Ensure compliance with company policies, procedures, and regulations.
- Provide cover for Team Leader (HD) in a supervisory role as and when needed.
- Communication:
- Act as the primary point of escalation for complex client queries and complaints.
- Act as the main point of contact between the team, engineers, management and clients to address any issues promptly.
- Facilitate effective communication within the team and with other departments.
- Maintain strong relationships with clients by ensuring excellent service delivery.
- Collaborate with engineers, subcontractors, and other departments to resolve issues efficiently.
- Prepare reports on PPM performance and compliance to clients and management.
- Compliance and Documentation:
- Ensure that all PPM tasks are carried out in compliance with industry regulations, health and safety standards and company policies.
- Maintain accurate records of completed maintenance activities, certificates, and compliance documentation.
- Conduct regular audits to ensure data accuracy.
- Problem Solving and Conflict Resolution:
- Address and resolve conflicts within the team promptly and professionally.
- Handle escalations and complex issues, providing solutions or escalating further when necessary.
- H&S and Wellbeing:
- Promote a safe and inclusive work environment.
- Ensure team members adhere to health and safety guidelines and company policies.
Requirements:
- Experience as a team leader or managing people.
- Worked in a FM, Building service or similar sector before.
- Full driving licence.
Coordinator Team Leader employer: Parker Jones Group Ltd
Contact Detail:
Parker Jones Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Coordinator Team Leader
✨Tip Number 1
Familiarise yourself with the key performance indicators (KPIs) relevant to PPM management. Understanding these metrics will help you demonstrate your ability to monitor and improve team performance during interviews.
✨Tip Number 2
Showcase your experience in scheduling and coordinating tasks by preparing examples of how you've successfully managed similar responsibilities in the past. Be ready to discuss specific challenges you faced and how you overcame them.
✨Tip Number 3
Highlight your communication skills, especially in resolving conflicts and liaising with clients and subcontractors. Prepare anecdotes that illustrate your ability to maintain strong relationships and handle complex queries effectively.
✨Tip Number 4
Demonstrate your commitment to health and safety standards by discussing any relevant training or initiatives you've implemented in previous roles. This will show your potential employer that you prioritise a safe work environment for your team.
We think you need these skills to ace Coordinator Team Leader
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in team management and PPM coordination. Use specific examples that demonstrate your ability to supervise teams, manage schedules, and improve operational efficiency.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the Coordinator Team Leader position. Discuss how your previous experience aligns with the key responsibilities outlined in the job description, particularly in managing teams and ensuring compliance.
Highlight Problem-Solving Skills: Since the role involves conflict resolution and problem-solving, include examples in your application that showcase your ability to handle complex issues and maintain effective communication within a team.
Showcase Compliance Knowledge: Mention any experience you have with industry regulations and health and safety standards. This will demonstrate your understanding of the importance of compliance in the role and reassure the employer of your capability to maintain high standards.
How to prepare for a job interview at Parker Jones Group Ltd
✨Showcase Your Leadership Skills
As a Coordinator Team Leader, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on how you motivated team members and resolved conflicts.
✨Understand PPM Processes
Familiarise yourself with Planned Preventative Maintenance (PPM) processes and how they are tracked. Be ready to discuss how you would ensure adherence to KPIs and improve operational efficiency within the team.
✨Emphasise Communication Skills
Effective communication is key in this role. Prepare to discuss how you would facilitate communication between your team, engineers, and clients, and provide examples of how you've handled complex queries or complaints in the past.
✨Demonstrate Problem-Solving Abilities
Be prepared to share specific instances where you've successfully resolved conflicts or issues within a team. Highlight your approach to problem-solving and how you ensure compliance with health and safety standards.
