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- Tasks: Lead a team to manage railway contracts and ensure KPIs are met.
- Company: Join a dynamic company focused on rail services and operational excellence.
- Benefits: Enjoy competitive pay, career growth opportunities, and a collaborative work environment.
- Why this job: Make an impact in the rail industry while developing your leadership skills.
- Qualifications: PTS qualified with contract management experience in the rail sector preferred.
- Other info: Ideal for self-motivated individuals who thrive under pressure.
The predicted salary is between 43200 - 72000 £ per year.
To manage all aspects of the railway contract by leading the team and working collaboratively with colleagues to ensure the contract key performance indicators (KPIs) and service level agreements (SLAs) are met thereby contributing to the company’s profitability.
- Manage rail Hard FM services contract ensuring all KPIs and SLAs are met
- Run daily reports to monitor the performance of the team and ensure corrective actions are taken if SLAs and KPIs are not being met
- Prepare the client period end report in the agreed format and to the agreed timescale and any ad hoc reports requested by the client
- Chair client meetings and prepare action plans arising from those meetings
- Provide leadership and coaching to the team to ensure cohesive working across all disciplines from the Helpdesk to the multi skilled operatives
- Check and submit the application for payment via Asset-Pro/Client CAFM systems within 14 working days after the end of the four-week period
- Part of the out-of-hours escalation process
- Oversee the periodic audit process with the client
- Generate enquiries, prepare tenders and submit bids for work
- Develop new business from existing clients and introduce new clients
- Work with Finance to prepare project cash flows and profitability reports
- Monitor site Health & Safety and quality of work
- Prepare scope of works and sub–contract documentation
- Utilise database and spreadsheet packages to prepare job reports
- Follow HBS gated project management process and complete monthly reports for the Contract Director
- Identify ways to improve the delivery of the contract and discuss with the Senior Managers
- Meet all KPIs measured on a periodic basis
Qualifications:
- PTS qualified (Personal Track Safety)
- Full UK Driving License
- Recognised Business Qualification (Desirable)
Proven Experience:
- Contract management experience of the Rail industry
- Proven experience in a senior role
- Proven experience in the facilities management sector
- Proven experience of delivering projects on time, within budget and to specification
- Proficient in the use of MS Office packages and AssetPro
Skills:
- Ability to work to tight deadlines
- Excellent communication and stakeholder management skills
- Collaborative/team player
- Good attention to detail
- Self-motivated
- People management experience and good leadership skills
- An analytical mind with well-developed problem-solving skills
- Well-developed organisational skills
- Ability to generate trust, respect and confidence in the company
Contracts Manager employer: Parker Jones Group Ltd
Contact Detail:
Parker Jones Group Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contracts Manager
✨Tip Number 1
Familiarise yourself with the specific KPIs and SLAs relevant to the rail industry. Understanding these metrics will not only help you in interviews but also demonstrate your commitment to meeting performance standards.
✨Tip Number 2
Network with professionals in the rail and facilities management sectors. Attend industry events or join relevant online forums to connect with potential colleagues and learn more about the company culture at StudySmarter.
✨Tip Number 3
Prepare to discuss your experience with contract management and how you've successfully led teams in the past. Be ready to share specific examples that highlight your leadership skills and ability to meet deadlines.
✨Tip Number 4
Research StudySmarter's recent projects and initiatives in the rail sector. Being knowledgeable about our work will allow you to tailor your conversation during interviews and show your genuine interest in joining our team.
We think you need these skills to ace Contracts Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in contract management, particularly within the rail industry. Emphasise your achievements related to KPIs and SLAs, as well as any leadership roles you've held.
Craft a Compelling Cover Letter: In your cover letter, address how your skills and experiences align with the job description. Mention specific examples of how you've successfully managed contracts and led teams in the past.
Highlight Relevant Qualifications: Clearly state your PTS qualification and any other relevant certifications or qualifications. If you have a recognised business qualification, make sure to mention it as it is desirable for this role.
Showcase Your Skills: Demonstrate your excellent communication, stakeholder management, and problem-solving skills in your application. Use specific examples to illustrate how you've effectively worked under tight deadlines and improved contract delivery.
How to prepare for a job interview at Parker Jones Group Ltd
✨Showcase Your Contract Management Experience
Be prepared to discuss your previous experience in managing contracts, particularly within the rail industry. Highlight specific examples where you successfully met KPIs and SLAs, as this will demonstrate your capability to handle the responsibilities of the role.
✨Demonstrate Leadership Skills
Since the role requires providing leadership and coaching to a team, think of instances where you've effectively led a team or project. Share how you foster collaboration and cohesion among team members, as well as any strategies you used to motivate them.
✨Prepare for Client Interaction Scenarios
Given that you'll be chairing client meetings, practice articulating how you would handle various client scenarios. Be ready to discuss how you would prepare action plans from meetings and ensure client satisfaction, as this is crucial for maintaining strong relationships.
✨Highlight Your Analytical and Problem-Solving Skills
The role requires an analytical mind with problem-solving abilities. Prepare to discuss specific challenges you've faced in contract management and how you approached resolving them. This will showcase your ability to think critically and improve contract delivery.
