At a Glance
- Tasks: Lead exciting customer projects from start to finish, ensuring success and satisfaction.
- Company: Dynamic company focused on delivering top-notch services and solutions.
- Benefits: Competitive salary, flexible working options, and opportunities for professional growth.
- Other info: Join a collaborative team with a focus on continuous improvement and innovation.
- Why this job: Make a real impact by managing projects that enhance customer experiences.
- Qualifications: Experience in project delivery and strong communication skills are essential.
The predicted salary is between 50000 - 65000 £ per year.
Position Summary
Are you looking for a new challenge? We have a fantastic opportunity for you to lead customer-facing projects from kickoff to close-out. You’ll take ownership of scope, schedule, cost and risk—coordinating cross-functional teams and third parties to deliver the customer outcomes safely, compliantly, on time and to budget.
What you’ll do
- Lead assigned projects end-to-end: define scope, objectives and deliverables; build and maintain robust project plans and schedules.
- Manage project governance: track progress, control changes, and report clearly on schedule, cost, risks, issues and opportunities.
- Drive financial performance: forecast cost to complete, manage variances, and actively identify mitigation and upside opportunities.
- Coordinate internal teams and external partners to deliver to agreed quality, specification and compliance requirements.
- Build trusted relationships with customers and stakeholders, providing confident communication at all levels.
- Contribute to continuous improvement by strengthening project processes, templates and best practice across the team.
What you’ll bring (essential)
- Proven experience delivering projects in a customer-facing environment (services, aftermarket, engineering, manufacturing or similar).
- Strong capability in planning, risk/issue management, stakeholder management and cost control.
- Confident communicator—able to produce clear updates, reports and presentations for varied audiences.
- Highly organised with strong prioritisation skills; able to manage multiple workstreams and deadlines.
- Proficiency with Microsoft Office (Excel/PowerPoint) and project tools (e.g., MS Project or similar).
Desirable
- Formal Project Management qualification (PRINCE2, PMP, APM or equivalent).
- Experience working with third-party suppliers/contractors and commercial contract delivery.
Customer-Facing Project Leader – End-to-End Delivery in Poole employer: PARKER HANNIFIN CORP
Join a dynamic and innovative team as a Customer-Facing Project Leader, where you will have the opportunity to lead impactful projects that drive customer satisfaction and business success. Our company fosters a collaborative work culture that values continuous improvement and professional growth, offering robust training programmes and career advancement opportunities. Located in a vibrant area, we provide a supportive environment that encourages creativity and teamwork, making it an excellent place for those seeking meaningful and rewarding employment.
StudySmarter Expert Advice🤫
We think this is how you could land Customer-Facing Project Leader – End-to-End Delivery in Poole
✨Tip Number 1
Network like a pro! Reach out to your connections and let them know you're on the hunt for a Customer-Facing Project Leader role. You never know who might have the inside scoop on an opportunity that’s perfect for you.
✨Tip Number 2
Prepare for interviews by practising common project management scenarios. Think about how you’d handle scope changes or manage risks. We want you to showcase your confident communication skills and ability to build trusted relationships with stakeholders.
✨Tip Number 3
Don’t just apply anywhere—focus on companies that align with your values and career goals. Use our website to find roles that excite you, and tailor your approach to each one. It shows you’re genuinely interested!
✨Tip Number 4
Follow up after interviews! A quick thank-you email can go a long way in reinforcing your interest and keeping you top of mind. Plus, it’s a great chance to reiterate how your skills in planning and risk management make you the ideal fit for the role.
We think you need these skills to ace Customer-Facing Project Leader – End-to-End Delivery in Poole
Some tips for your application 🫡
Tailor Your Application:Make sure to customise your CV and cover letter to highlight your experience in customer-facing projects. We want to see how your skills align with the role, so don’t hold back on showcasing your relevant achievements!
Showcase Your Communication Skills:As a Project Leader, clear communication is key. Use your application to demonstrate how you've effectively communicated with stakeholders in the past. We love seeing examples of how you’ve kept everyone in the loop!
Highlight Your Organisational Skills:We’re looking for someone who can juggle multiple tasks and deadlines. In your application, share specific instances where you’ve successfully managed competing priorities and delivered results on time.
Apply Through Our Website:Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. We can’t wait to see what you bring to the table!
How to prepare for a job interview at PARKER HANNIFIN CORP
✨Know Your Projects Inside Out
Before the interview, make sure you can discuss your previous customer-facing projects in detail. Be ready to explain how you defined scope, managed risks, and delivered on time and budget. This will show that you have the hands-on experience they’re looking for.
✨Master the Art of Communication
Since this role requires confident communication with various stakeholders, practice articulating your thoughts clearly. Prepare examples of how you've effectively communicated project updates or handled difficult conversations in the past. This will demonstrate your ability to build trusted relationships.
✨Showcase Your Organisational Skills
Be prepared to discuss how you prioritise tasks and manage multiple workstreams. Bring examples of project plans or schedules you've created, and be ready to talk about how you track progress and control changes. This will highlight your strong organisational capabilities.
✨Familiarise Yourself with Tools
Brush up on your proficiency with Microsoft Office and any project management tools you’ve used, like MS Project. If you can, bring a sample project plan or presentation to showcase your skills. This will reinforce your technical abilities and readiness for the role.
