Field Service Engineer

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The Field Service Engineer (FSE) provides premier, customer facing, technical support for Parker Aerospace fielded products. This role represents Parker to airline, OEM, and MRO customers, ensuring safe, reliable operation of aircraft systems while gathering actionable intelligence to support product improvement, retrofits, and profitable growth.

Responsibilities

• Provide technical support for Parker Aerospace fielded products
• Conduct on-site and remote technical review meetings, troubleshooting and advisory support
• Execute planned and unplanned customer visits
• Deliver ATA specific systems training and technical guidance
• Support Entry Into Service (EIS) activities
• Prepare and submit weekly status reports
• Attend customer meetings, conferences and technical forums

Qualifications

• 6-8 years of experience in aerospace or mechanical engineering, strong aircraft systems knowledge
• Customer facing technical experience
• Willingness to travel – approx. 25-30% within region (and occasionally outside of region as required)
• Excellent written and spoken English skills
• Airline or OEM experience
• Field Service Background
• Knowledge of Parker aerospace systems (flight controls, hydraulics, fuel, inerting and braking systems)
• Additional languages are a plus

Benefits

• 1 day working from home
• Funded membership of a professional body
• Focused career development planning with opportunities to progress
• Pension scheme with up to 10% matching company contribution
• Life Assurance x4 basic salary
• Share buying scheme
• 25 days holiday, plus bank holidays, with the option to buy and sell up to 5 days
• Service-related holiday (3 years = 1 day and increase up to max 5 days)
• Cash Plan or Private Medical Cover
• Employee Assistance Program for Health & Wellbeing
• Free on-site car parking
• Employee Referral Scheme
• An on-site restaurant and Starbucks offering subsidised food
• Employee Perks – offering our employees discounts on a huge variety of goods and services

Seniority level

• Not Applicable

Employment type

• Full-time

Job function

• Engineering and Manufacturing

Industries

• Aviation and Aerospace Component Manufacturing