Food and Beverage - Thunderbird Fried Chicken Supervisor - Q10 in Shanklin

Bring bold flavour, great vibes, and standout service to life at Parkdean Resorts! We’re on the lookout for an energetic and confident Thunderbird Fried Chicken Supervisor to help lead the daily running of one of our high‑energy quick‑service restaurants. If you’re passionate about great food, love delivering exceptional guest experiences, and thrive in a fast‑paced environment, this is a fantastic opportunity to take your next step.

As a Thunderbird Fried Chicken Supervisor, you’ll play a key role in leading daily operations - from running Gold Standard shifts to overseeing food quality, service, and safety. You’ll be the go‑to responsible person on shift, using your initiative to keep everything running smoothly while delivering unforgettable experiences to every guest. You’ll help ensure our award-winning fried chicken is cooked to perfection and presented exactly to Thunderbird’s iconic brand standards.

What you will be doing...

• Act as a Thunderbird brand ambassador - bringing the brand’s culture, energy, and standards to life.
• Run high-performing shifts, leading the team to consistently deliver Gold Standard service.
• Support the management team in maintaining operational excellence across the site.
• Represent the restaurant during food hygiene audits and ensure full safety compliance.
• Manage stock ordering, receiving, and usage to maximise profitability.
• Oversee cash handling, accurate payments, and end-of-shift reconciliations.
• Handle feedback, queries, and complaints in a way that ensures every guest leaves happy.
• Take orders, serve food, and build relationships with guests—turning first-time visitors into loyal regulars.
• Lead the kitchen team in breading, frying, plating, and building some of the best fried chicken around.
• Maintain the highest levels of cleanliness throughout service and at close-down.

About you...

• Experience working in a commercial kitchen with confidence preparing and cooking food independently.
• A customer-first mindset with a passion for delivering excellent service.
• Ability to thrive in a fast‑paced, high‑energy food & beverage environment.
• Strong teamwork, communication skills, and the ability to lead by example.
• Flexibility to work evenings, weekends, and bank holidays.
• A guest-focused attitude with the drive to maintain high standards at pace.

So, why Parkdean Resorts?

• The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
• You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
• A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
• A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
• Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.

We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.

Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.

Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at ReasonableAdjustments@parkdean-resorts.com.