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- Tasks: Be the friendly face of Parkdean Resorts, welcoming guests and ensuring a smooth check-in experience.
- Company: Join the UK's largest holiday park organisation with a fun and supportive team culture.
- Benefits: Enjoy discounts on holidays, food, drinks, and leisure activities, plus 24/7 support for your wellbeing.
- Why this job: Kickstart your career in a vibrant environment while creating unforgettable experiences for guests.
- Qualifications: No experience needed, just bring your passion and positivity!
- Other info: Great opportunities for skill development and career growth across 66 stunning parks.
The predicted salary is between 1200 - 1680 £ per month.
Are you a people person looking for a career with a little more fun? Then you would make a fantastic Owner and Guest Experience Advisor! Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners have an unforgettable experience every time.
No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing...
- Greet owners and guests with a smile, ensuring a smooth and friendly check-in experience.
- Provide guests and owners with all the info they need about the park, entertainment, and local attractions, in person or over the phone.
- Support and assist with owner and guest requests and feedback and resolve issues promptly.
- Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
- Assist in delivering memorable events for both owners and guests.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.com.
Receptionist Valley Farm employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist Valley Farm
✨Tip Number 1
Get to know the company! Before you step into that interview, do a bit of research on Parkdean Resorts. Understand their values, culture, and what makes them tick. This will help you connect with the team and show that you're genuinely interested in being part of their family.
✨Tip Number 2
Practice your people skills! As a Receptionist, you'll be the face of the company. So, brush up on your communication skills and practice how to greet guests with a smile. Role-play with a friend or family member to get comfortable with common scenarios you might encounter.
✨Tip Number 3
Show off your passion! When you're chatting with the interviewers, let your enthusiasm for the role shine through. Talk about why you love working with people and how you can contribute to creating unforgettable experiences for guests and owners alike.
✨Tip Number 4
Apply through our website! We want to make it easy for you to join our team. Head over to the Parkdean Resorts careers page and submit your application directly. It’s a straightforward process, and we can’t wait to see your application come through!
We think you need these skills to ace Receptionist Valley Farm
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your passion for people and positivity. Remember, we’re looking for someone who can bring a smile to our guests' faces!
Tailor Your Application: Make sure to tailor your application to the role of Owner and Guest Experience Advisor. Highlight any relevant experiences or skills that align with what we’re looking for, even if they’re from different jobs or life experiences. It’s all about showing us how you fit into our team!
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read. We appreciate a well-structured application that gets straight to the good stuff!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy and straightforward – just like our check-in process!
How to prepare for a job interview at Parkdean Resorts
✨Show Your People Skills
As a receptionist, you'll be the face of the company, so it's crucial to demonstrate your people skills. Practice friendly greetings and engaging small talk. Think about how you can make guests feel welcome and valued right from the start.
✨Know the Park Inside Out
Familiarise yourself with the park's amenities, local attractions, and entertainment options. This knowledge will not only impress your interviewers but also show that you're genuinely interested in providing an unforgettable experience for guests.
✨Prepare for Common Scenarios
Think about potential guest scenarios you might encounter, such as handling complaints or special requests. Prepare responses that highlight your problem-solving skills and ability to stay calm under pressure. Role-playing these situations can be super helpful!
✨Emphasise Team Spirit
Parkdean Resorts values team culture, so be sure to express your enthusiasm for working collaboratively. Share examples of how you've contributed to a team in the past and how you plan to bring that same energy to their team.
