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- Tasks: Be the friendly face of our hotel, handling guest inquiries and admin tasks.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with stunning locations.
- Benefits: Enjoy flexible hours, discounts on holidays, food, drinks, and exclusive deals.
- Why this job: Gain skills in a supportive team culture while making unforgettable memories for guests.
- Qualifications: No experience needed; just bring your passion and positivity!
- Other info: We prioritise wellbeing with a 24/7 support helpline and celebrate diversity.
The predicted salary is between 10000 - 15000 £ per year.
Receptionist – Part time 20 hours per week. (weekends and evenings – up to 10.30pm) Southview Hotel Charismatic? A big people person? Then you would make a fantastic receptionist! Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests have an unforgettable experience every time. No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role. So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK\’s largest holiday park organisation, we can offer: The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training! You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority. A 50% discount for you and a 25% discount for friends and family when booking your holiday with us. A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities. Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you. We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come. What you will be doing… Represent the guest experience, using feedback to improve service and drive performance Maintain a positive attitude, ensuring all guest inquiries, including phone calls, are handled promptly and professionally. Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing. Understand guest needs to identify and capitalise on opportunities that drive revenue and enhance the customer experience. Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.com
Receptionist employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Receptionist
✨Tip Number 1
Show off your people skills! As a receptionist, you'll be the first point of contact for guests, so practice your warm greetings and friendly conversation. Think about how you can make a great first impression, whether it's through a smile or a welcoming tone.
✨Tip Number 2
Familiarise yourself with the hotel and its services. Knowing the ins and outs of what Southview Hotel offers will help you answer guest queries confidently and enhance their experience. Consider visiting the hotel beforehand if possible, or researching online.
✨Tip Number 3
Demonstrate your flexibility and willingness to learn. Since the role includes both night portering and receptionist duties, highlight any past experiences where you've adapted to different roles or schedules. This shows you're ready for the dynamic nature of the job.
✨Tip Number 4
Prepare to discuss your passion for customer service. Think of examples where you've gone above and beyond to help someone, even in informal settings. This will show that you have the right attitude and spirit that Parkdean Resorts values.
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Parkdean Resorts is looking for in a receptionist. Highlight your people skills, positivity, and willingness to learn in your application.
Tailor Your CV: Make sure your CV reflects your personality and enthusiasm for the role. Even if you lack experience, emphasise any relevant skills or experiences that showcase your ability to connect with people.
Craft a Compelling Cover Letter: Write a cover letter that conveys your passion for customer service and your eagerness to join the team at Parkdean Resorts. Mention specific aspects of the company culture that resonate with you.
Proofread Your Application: Before submitting, double-check your application for spelling and grammatical errors. A polished application shows attention to detail and professionalism, which are key traits for a receptionist.
How to prepare for a job interview at Parkdean Resorts
✨Show Your Charisma
As a receptionist, being charismatic is key. During the interview, let your personality shine through. Smile, maintain eye contact, and engage with the interviewer to demonstrate your people skills.
✨Highlight Your Passion
Even if you lack experience, showcasing your passion for customer service can set you apart. Share examples of how you've positively impacted others in previous roles or situations, even if they weren't in a formal job setting.
✨Demonstrate Flexibility
Since the role involves flexible hours, be prepared to discuss your availability. Show that you're open to working various shifts, including nights and weekends, which will reflect your commitment to the role.
✨Understand the Company Culture
Research Parkdean Resorts and their values before the interview. Be ready to discuss how your personal values align with theirs, especially regarding teamwork, community, and environmental care, as these are important to the company.