At a Glance
- Tasks: Be the friendly face of our hotel, ensuring guests have an unforgettable experience.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, food, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Great career development opportunities across 66 stunning parks in the UK.
- Why this job: No experience needed! Bring your passion and positivity, and we'll teach you everything.
- Qualifications: Charismatic individuals who love interacting with people and can handle admin tasks.
The predicted salary is between 10 - 13 £ per hour.
Part time 20 hours per week (weekends and evenings - up to 10.30pm) at Southview Hotel.
Charismatic? A big people person? Then you would make a fantastic receptionist! Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests have an unforgettable experience every time.
No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing...
- Represent the guest experience, using feedback to improve service and drive performance.
- Maintain a positive attitude, ensuring all guest inquiries, including phone calls, are handled promptly and professionally.
- Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
- Understand guest needs to identify and capitalise on opportunities that drive revenue and enhance the customer experience.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at -resorts.com.
Receptionist employer: Parkdean Resorts
Parkdean Resorts is an exceptional employer, offering a vibrant work culture where sales professionals can thrive while creating unforgettable holiday experiences for customers. With competitive salaries, generous on-target earnings, and extensive career development opportunities across 65 parks, employees are supported in their growth and well-being, making it a rewarding place to build a career in the leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionist
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parkdean Resorts. Understand their values and what makes them tick. This way, you can show off your enthusiasm and how you fit into their team culture.
✨Tip Number 2
Practice your people skills! As a receptionist, you'll be the face of the hotel. So, brush up on your communication skills and practice handling different types of guest inquiries. Role-play with a friend to get comfortable!
✨Tip Number 3
Be ready to showcase your positivity! During the interview, let your passion and upbeat attitude shine through. Share examples of how you've handled challenges with a smile – it’s all about that positive vibe!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the latest job openings there, so keep an eye out for any other roles that catch your fancy!
We think you need these skills to ace Receptionist
Some tips for your application 🫡
Show Your Personality:As a receptionist, being charismatic is key! Let your personality shine through in your application. Use a friendly tone and share a bit about what makes you a people person.
Highlight Your Passion:Even if you don’t have experience, we want to see your passion for customer service. Talk about why you’re excited to join Parkdean Resorts and how you can contribute to our guest experience team.
Be Clear and Concise:Keep your application straightforward and to the point. Make sure to address all the key responsibilities mentioned in the job description, showing us you understand what the role entails.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from us!
How to prepare for a job interview at Parkdean Resorts
✨Show Your Charisma
As a receptionist, being a people person is key! During the interview, let your personality shine through. Smile, maintain eye contact, and engage with the interviewer as if they were a guest. This will demonstrate your ability to create a welcoming atmosphere.
✨Know the Company
Do a bit of homework on Parkdean Resorts before your interview. Familiarise yourself with their values, mission, and the services they offer. This shows that you’re genuinely interested in the role and helps you connect your skills to what they’re looking for.
✨Prepare for Common Questions
Think about how you would handle various guest scenarios, such as difficult inquiries or complaints. Prepare answers that highlight your problem-solving skills and positive attitude. Practising these responses can help you feel more confident during the interview.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team culture, training opportunities, or how success is measured in the role. This not only shows your enthusiasm but also helps you gauge if the company is the right fit for you.
