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- Tasks: Lead a dynamic team to create unforgettable guest experiences in a fast-paced environment.
- Company: Join Parkdean Resorts, a vibrant company with 65 parks across the UK.
- Benefits: Enjoy discounts on holidays, meals, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Flexible shifts and excellent career growth opportunities await you!
- Why this job: Step into a leadership role and develop your skills while making a real impact.
- Qualifications: Experience in food and beverage supervision and a passion for guest satisfaction.
The predicted salary is between 25000 - 30000 £ per year.
Step into a leadership role where every day brings energy, teamwork, and the chance to create fantastic guest experiences. At Parkdean Resorts, we’re looking for a confident and motivated Supervisor to lead our busy complex operations. If you love delivering great service, supporting teams, and keeping things running smoothly, this could be the perfect next step.
What you will be doing...
- Ensuring the complex is presented to the highest standards, both visually and in line with food safety and hygiene policies.
- Delivering a warm welcome to guests and ensuring their needs are met throughout their visit.
- Supporting the Complex Manager with labour planning and wage cost control.
- Using ordering systems accurately to place and manage food and beverage orders.
- Managing cash handling procedures, including till use and cashing up.
- Monitoring stock levels to ensure availability, reduce waste, and achieve gross profit targets.
- Supporting recruitment, induction, training, and development of team members.
- Working closely with kitchen teams to ensure food meets specification and portion controls are followed.
- Handling customer complaints professionally and efficiently to secure positive outcomes.
- Ensuring compliance across food safety, health & safety, financial controls, and mandatory training.
- Running shifts during the absence of the Complex Manager to ensure seamless operations.
- Completing any additional tasks required by the General Manager or Complex Manager.
About you...
- Previous experience supervising or leading a team in a food and beverage environment.
- A guest‑focused, engaging approach with a passion for delivering memorable experiences.
- Experience handling cash and following financial control procedures.
- Confidence working in a fast‑paced, high‑pressure environment.
- Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
- Food Hygiene Level 2 (or equivalent) – training can be provided.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support – because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
Parkdean Resorts takes safeguarding seriously, therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Food and Beverage - Food and Beverage Supervisor - Q91 in Porthcawl employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage - Food and Beverage Supervisor - Q91 in Porthcawl
✨Tip Number 1
Get to know the company culture! Before your interview, check out Parkdean Resorts' social media and website. This will help you understand their values and how you can fit in, making it easier to connect during your chat.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. Focus on your experience in food and beverage supervision and how you can bring that to the role at Parkdean Resorts.
✨Tip Number 3
Show off your passion for guest experiences! During the interview, share specific examples of how you've gone above and beyond for customers in the past. This will demonstrate your commitment to delivering memorable moments.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email to express your appreciation for the opportunity. It’s a great way to keep your name fresh in their minds and show your enthusiasm for the role.
We think you need these skills to ace Food and Beverage - Food and Beverage Supervisor - Q91 in Porthcawl
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the food and beverage industry shine through. We want to see that you’re not just looking for a job, but that you genuinely care about creating fantastic guest experiences.
Tailor Your CV: Make sure to customise your CV to highlight relevant experience in supervising teams and managing operations. We love seeing how your past roles align with what we’re looking for, so don’t hold back on those details!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your skills and experiences are easy to read and understand. Avoid jargon unless it’s relevant to the role!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to do!
How to prepare for a job interview at Parkdean Resorts
✨Know Your Stuff
Before the interview, make sure you’re familiar with food safety and hygiene policies. Brush up on your knowledge of cash handling procedures and stock management. This will show that you’re serious about the role and ready to hit the ground running.
✨Showcase Your Leadership Skills
Be prepared to discuss your previous experience supervising a team. Think of specific examples where you’ve successfully led a team or handled a challenging situation. This will demonstrate your capability to manage operations smoothly, especially in a fast-paced environment.
✨Engage with the Guest Experience
Since the role is all about delivering fantastic guest experiences, come armed with ideas on how to enhance customer satisfaction. Share any past experiences where you’ve gone above and beyond for guests, as this will highlight your guest-focused approach.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, or how success is measured in the role. This shows your genuine interest in the position and helps you assess if it’s the right fit for you.