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- Tasks: Lead and inspire a team to maintain top-notch cleanliness and guest satisfaction.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with a vibrant team culture.
- Benefits: Enjoy discounts on holidays, meals, and leisure activities, plus 24/7 support for your wellbeing.
- Other info: Flexible working hours and opportunities for career growth across 65 parks.
- Why this job: Make a real impact on guest experiences while developing your skills in a supportive environment.
- Qualifications: Experience in team management and a full UK driving licence required.
The predicted salary is between 30000 - 40000 £ per year.
Join us as our new Accommodation Manager, where you’ll lead, motivate, and coordinate our dedicated team to uphold exceptional standards of cleanliness and presentation. In this pivotal role, you’ll ensure every accommodation type delivers an outstanding guest experience, helping us create a welcoming and memorable stay for all.
What you will be doing...
- Recruiting, onboarding, and training members of the Accommodation team.
- Creating a positive team culture that consistently delivers high standards.
- Implementing an effective team structure, delegating roles, and setting clear responsibilities.
- Providing ongoing coaching, on-the-job training, 1-2-1s, and development plans.
- Driving team engagement, motivation, and recognition.
- Overseeing daily cleaning operations across all accommodation types.
- Conducting regular inspections to ensure cleanliness and presentation meet required standards.
- Creating and executing rolling plans to support consistent operational performance.
- Analysing data and monitoring team and unit performance to produce weekly action plans, implementing improvements where needed.
- Working closely with Maintenance and Guest Experience teams to coordinate check-ins, repairs, and special requests.
About you...
- Previous experience managing teams.
- The ability and knowledge to coordinate complex daily business operations.
- Experience with forecasting labour and resource planning skills.
- A leadership style that inspires, supports, and brings out the best in diverse teams.
- The ability to access accommodation to perform checks and deliver hands-on cleaning services as required, performing physical tasks including lifting, bending and standing for extended periods of time.
- The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required.
- Confident using standard IT systems and applications.
- A full UK driving licence.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Housekeeping Manager in Norfolk employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housekeeping Manager in Norfolk
✨Tip Number 1
Get to know the company culture before your interview. Check out their social media and website to see what they're all about. This will help you tailor your answers and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice your responses to common interview questions, but keep it natural. We want you to sound confident and authentic, so don’t just memorise answers. Think about how your past experiences relate to the role of Accommodation Manager.
✨Tip Number 3
Show off your leadership skills during the interview. Share specific examples of how you've motivated teams or improved processes in previous roles. This is your chance to shine and demonstrate that you can lead the Accommodation team effectively.
✨Tip Number 4
Don’t forget to ask questions! This shows your interest and helps you figure out if the role is right for you. Ask about team dynamics, training opportunities, or how they measure success in the Accommodation department.
We think you need these skills to ace Housekeeping Manager in Norfolk
Some tips for your application 🫡
Show Your Leadership Skills: When writing your application, make sure to highlight your previous experience managing teams. We want to see how you've inspired and motivated others in the past, so share specific examples that showcase your leadership style.
Be Specific About Your Experience: Don’t just list your past jobs; tell us about the responsibilities you had and the impact you made. Use numbers or data where possible to demonstrate your success in coordinating operations and improving team performance.
Tailor Your Application: Make sure your application speaks directly to the role of Accommodation Manager. Use keywords from the job description to show that you understand what we’re looking for and how you fit into our vision for exceptional guest experiences.
Apply Through Our Website: We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at Parkdean Resorts
✨Know Your Stuff
Before the interview, make sure you understand the role of Accommodation Manager inside out. Familiarise yourself with the key responsibilities like team management, cleanliness standards, and guest experience. This will help you answer questions confidently and show that you're genuinely interested in the position.
✨Showcase Your Leadership Skills
Prepare examples from your past experiences where you've successfully led a team or improved operations. Highlight how you motivated your team, handled challenges, and maintained high standards. This is crucial for demonstrating that you can create a positive team culture as mentioned in the job description.
✨Be Ready to Discuss Data
Since the role involves analysing data and monitoring performance, be prepared to discuss how you've used data in previous roles. Think about specific metrics you tracked and how you implemented changes based on your findings. This will show that you can drive operational performance effectively.
✨Ask Thoughtful Questions
At the end of the interview, have a few insightful questions ready. You might ask about the current team dynamics, how success is measured in the role, or what challenges the team is currently facing. This not only shows your interest but also helps you gauge if the company culture aligns with your values.