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- Tasks: Ensure safety and security for guests while providing excellent customer service.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation.
- Benefits: Enjoy discounts on holidays, food, and leisure activities, plus 24/7 support.
- Other info: Great opportunities for skill development and career growth.
- Why this job: Be part of a team that creates memorable experiences in stunning locations.
- Qualifications: SIA Door Supervisor Licence and full UK driving licence required.
The predicted salary is between 27851 - 27851 £ per year.
SIA Door Supervisor Licence and full UK (Manual) driving licence required.
As our new Security Officer, you’ll play a key role in supporting the Security Manager and wider team to keep our park safe, welcoming, and running smoothly. You’ll help maintain a secure environment for all guests while delivering excellent customer service that leaves a lasting positive impression.
What you will be doing...
- Maintain a proactive security presence to create a safe environment for our guests, colleagues, and visitors, whilst upholding our park licensing conditions.
- Monitor situations and deal with any potential problems.
- Respond to incidents and support appropriately.
- Maintain security logs, accident, and incident reports with a high level of detail and accuracy.
About you...
- Current SIA license (Minimum Door Supervision) & full clean UK driving licence (Manual Car).
- Excellent customer service skills.
- Confident to communicate and influence others to enable effective conflict resolution.
- Able to work in a high pressure, fast paced environment.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Security Officer in Newbiggin-by-the-Sea employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Officer in Newbiggin-by-the-Sea
✨Tip Number 1
Get to know the company culture! Before your interview, check out Parkdean Resorts' social media and website. Understanding their values and vibe will help you connect better during your chat.
✨Tip Number 2
Practice your customer service skills! Since this role is all about creating a welcoming environment, think of examples from your past experiences where you’ve gone above and beyond for customers. Be ready to share those stories!
✨Tip Number 3
Stay calm under pressure! The job can get hectic, so prepare for situational questions that test your conflict resolution skills. Think about how you would handle tricky situations while keeping guests safe and happy.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, you’ll find all the info you need about the role and the perks of working with us at Parkdean Resorts.
We think you need these skills to ace Security Officer in Newbiggin-by-the-Sea
Some tips for your application 🫡
Show Off Your Skills: Make sure to highlight your SIA Door Supervisor Licence and any relevant experience in your application. We want to see how your skills can help us maintain a safe and welcoming environment for our guests.
Be Personable: Since customer service is key, let your personality shine through! Share examples of how you've handled situations with guests or colleagues in the past. We love seeing how you connect with others.
Detail Matters: When filling out your application, pay attention to detail. Accuracy is crucial, especially when it comes to maintaining security logs and incident reports. Show us you can keep things in check!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets into the right hands. Plus, you’ll find all the info you need about the role and our amazing team culture!
How to prepare for a job interview at Parkdean Resorts
✨Know Your Stuff
Make sure you’re familiar with the role of a Security Officer and the specific responsibilities mentioned in the job description. Brush up on your SIA regulations and be ready to discuss how you would handle various security scenarios.
✨Show Off Your Customer Service Skills
Since excellent customer service is key, think of examples from your past experiences where you’ve successfully resolved conflicts or provided outstanding service. Be prepared to share these stories during the interview.
✨Stay Calm Under Pressure
The job can be high-pressure, so it’s important to demonstrate your ability to stay calm and collected. Think of situations where you’ve had to manage stress effectively and be ready to talk about them.
✨Ask Thoughtful Questions
Prepare some questions that show your interest in the role and the company. You might ask about the team culture, training opportunities, or how they handle specific security challenges at their parks.