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- Tasks: Be the friendly face of Parkdean Resorts, ensuring guests have an unforgettable experience.
- Company: Join the UK's largest holiday park organisation with stunning locations across the UK.
- Benefits: Enjoy 50% off holidays, 30% discounts on food and activities, plus awesome brand deals.
- Why this job: Gain valuable skills, work in a vibrant team culture, and make lasting memories for guests.
- Qualifications: No experience needed; just bring your passion, positivity, and team spirit!
- Other info: Seasonal role until October 2025, with weekend work required.
Job Description
Posted Thursday 29 January 2026 at 01:00 | Expires Sunday 1 March 2026 at 00:59
Charismatic? A big people person? Then you would make a fantastic receptionist!
Join our guest experience team and be the face and voice of Parkdean Resorts, ensuring our guests have an unforgettable experience every time.
No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK\’s largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support- because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing…
- Represent the guest experience, using feedback to improve service and drive performance
- Maintain a positive attitude, ensuring all guest inquiries, including phone calls, are handled promptly and professionally.
- Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
- Understand guest needs to identify and capitalise on opportunities that drive revenue and enhance the customer experience.
12-16 Hour position which includes weekend work. – Seasonal role March – October
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.com
Pay Type Hourly
Employment Indicator Seasonal
Job Start Date Monday 9 March 2026
Job End Date Sunday 25 October 2026
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Holiday Sales - Receptionist - HS1 employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Sales - Receptionist - HS1
✨Tip Number 1
Show off your people skills! When you meet potential employers or attend job fairs, engage with them in a friendly and approachable manner. Your charisma and ability to connect with others will make you stand out as a perfect fit for the receptionist role.
✨Tip Number 2
Research Parkdean Resorts and their values. Understanding their commitment to guest experience and community will help you align your conversations and demonstrate that you're genuinely interested in being part of their team.
✨Tip Number 3
Network with current employees if possible. Reach out on platforms like LinkedIn to learn about their experiences and any tips they might have for landing the job. This insider knowledge can give you an edge during interviews.
✨Tip Number 4
Prepare to discuss how you handle customer inquiries and maintain a positive attitude. Think of examples from your past experiences, even if they're not directly related to work, that showcase your problem-solving skills and ability to stay upbeat under pressure.
We think you need these skills to ace Holiday Sales - Receptionist - HS1
Some tips for your application 🫡
Show Your Personality: As a receptionist, being charismatic and personable is key. Make sure your application reflects your enthusiasm and positive attitude. Use friendly language and express your passion for providing excellent guest experiences.
Highlight Relevant Skills: Even if you don't have direct experience, focus on transferable skills such as communication, organisation, and teamwork. Mention any previous roles or activities where you've demonstrated these abilities, even in informal settings.
Tailor Your CV: Customise your CV to align with the job description. Emphasise your willingness to learn and adapt, as well as your commitment to contributing positively to the team culture at Parkdean Resorts.
Craft a Compelling Cover Letter: Write a cover letter that tells your story. Explain why you want to work at Parkdean Resorts and how your values align with theirs. Be sure to mention your excitement about the opportunity to develop your skills and be part of their guest experience team.
How to prepare for a job interview at Parkdean Resorts
✨Show Your Charisma
As a receptionist, being charismatic is key! Make sure to showcase your friendly personality during the interview. Smile, maintain eye contact, and engage with the interviewer to demonstrate that you can create a welcoming atmosphere for guests.
✨Highlight Your People Skills
Since this role is all about guest experience, be prepared to discuss any past experiences where you've interacted with people. Even if you don't have formal experience, share examples from school, volunteering, or social situations that highlight your ability to connect with others.
✨Demonstrate Positivity
Parkdean Resorts values positivity, so make sure to convey an upbeat attitude throughout the interview. Talk about how you handle challenges with a positive mindset and how you can contribute to a fun and enjoyable environment for both guests and team members.
✨Ask Thoughtful Questions
Prepare some questions to ask at the end of the interview. This shows your interest in the role and the company. You might ask about the team culture, training opportunities, or how they measure guest satisfaction. It’s a great way to demonstrate your enthusiasm for the position!
