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- Tasks: Deliver exceptional service by taking orders, serving food, and engaging with guests.
- Company: Join Parkdean Resorts, a vibrant team creating memorable guest experiences.
- Benefits: Flexible shifts, supportive team environment, and opportunities for skill development.
- Other info: Join a team that values every moment and puts heart into every holiday.
- Why this job: Be part of a fun, fast-paced atmosphere where your positive attitude makes a difference.
- Qualifications: Customer service skills and the ability to thrive under pressure.
The predicted salary is between 20000 - 25000 £ per year.
At Parkdean Resorts, we’re looking for friendly, energetic, and customer‑focused Waiting Staff to deliver exceptional service across our restaurants, bars, and venues. If you love working with people, thrive in a fast‑paced environment, and enjoy creating great guest experiences, this is the role for you.
As part of our Waiting Staff team, you’ll be a key player in delivering warm, welcoming, and professional service. Whether you’re taking orders, serving food and drinks, or making recommendations, you’ll ensure every guest enjoys an enjoyable and seamless dining experience.
What you will be doing...
- Taking customer orders accurately and processing payments using tills.
- Serving food and drinks promptly, courteously, and professionally.
- Preparing, clearing, and cleaning tables to maintain a tidy and inviting venue.
- Engaging with guests and providing information on menus, specials, and promotions.
- Maintaining up‑to‑date knowledge of menus, allergens, and daily offers.
- Working closely with kitchen and bar teams to ensure smooth and efficient service.
About you...
- The ability to work well under pressure in a busy hospitality environment.
- A positive, friendly attitude with strong customer service skills.
- Clear communication skills and the ability to work effectively as part of a team.
- Good organisational skills and the ability to prioritise tasks.
- Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Food and Beverage - Waiting Staff - Q02 in Highland employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage - Waiting Staff - Q02 in Highland
✨Tip Number 1
Get to know the venue! Before your interview, pop into Grannies Heilan Hame and soak up the atmosphere. Familiarise yourself with the menu and specials so you can chat about them during your interview. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional service, think of some examples where you've gone above and beyond for a customer. Share these stories during your interview to highlight your friendly, energetic vibe.
✨Tip Number 3
Dress to impress! First impressions matter, especially in hospitality. Wear something smart-casual that reflects your personality but also shows you mean business. You want to look approachable and professional at the same time.
✨Tip Number 4
Apply through our website! We love seeing applications come directly from our site. It shows you're keen and makes it easier for us to keep track of your application. Plus, you'll find all the info you need about the role right there!
We think you need these skills to ace Food and Beverage - Waiting Staff - Q02 in Highland
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and energetic side. Remember, we’re looking for someone who can create great guest experiences!
Tailor Your Application: Make sure to tailor your application to the role of Waiting Staff. Highlight any relevant experience in hospitality and customer service, and mention how you thrive in fast-paced environments. This will help us see why you’d be a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, so make it easy for us to understand your skills and experiences without wading through unnecessary fluff.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate, so go ahead and get that application in!
How to prepare for a job interview at Parkdean Resorts
✨Know the Menu Inside Out
Before your interview, make sure you familiarise yourself with the menu and any specials. Being able to discuss dishes, ingredients, and allergens shows that you're serious about the role and can provide informed recommendations to guests.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s handling a difficult situation or going the extra mile for a guest, sharing these stories will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Clear Communication
Since communication is key in hospitality, practice articulating your thoughts clearly. You might even want to role-play taking orders or explaining menu items with a friend to build your confidence and ensure you come across as friendly and professional.
✨Emphasise Teamwork and Flexibility
Be ready to discuss your experience working in teams and your flexibility with shifts. Highlighting your ability to adapt and collaborate with kitchen and bar staff will show that you understand the importance of teamwork in delivering great service.