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- Tasks: Deliver exceptional service by taking orders and serving food and drinks.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation.
- Benefits: Enjoy discounts on holidays, meals, and leisure activities, plus 24/7 support.
- Other info: Great opportunities for skill development and career growth.
- Why this job: Create memorable experiences for guests in a fun, fast-paced environment.
- Qualifications: Friendly attitude and strong customer service skills; experience is a plus.
The predicted salary is between 10 - 12 £ per hour.
At Parkdean Resorts, we’re looking for friendly, energetic, and customer‑focused Waiting Staff to deliver exceptional service across our restaurants, bars, and venues. If you love working with people, thrive in a fast‑paced environment, and enjoy creating great guest experiences, this is the role for you.
As part of our Waiting Staff team, you’ll be a key player in delivering warm, welcoming, and professional service. Whether you’re taking orders, serving food and drinks, or making recommendations, you’ll ensure every guest enjoys an enjoyable and seamless dining experience.
What you will be doing...
- Taking customer orders accurately and processing payments using tills.
- Serving food and drinks promptly, courteously, and professionally.
- Preparing, clearing, and cleaning tables to maintain a tidy and inviting venue.
- Engaging with guests and providing information on menus, specials, and promotions.
- Maintaining up‑to‑date knowledge of menus, allergens, and daily offers.
- Working closely with kitchen and bar teams to ensure smooth and efficient service.
About you...
- The ability to work well under pressure in a busy hospitality environment.
- A positive, friendly attitude with strong customer service skills.
- Clear communication skills and the ability to work effectively as part of a team.
- Good organisational skills and the ability to prioritise tasks.
- Flexibility to work varied shifts, including evenings, weekends, and bank holidays.
- Experience in hospitality, food & beverage, or customer service (desirable but not essential).
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Food and Beverage - Waiting Staff - Q02 in Dornoch employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Food and Beverage - Waiting Staff - Q02 in Dornoch
✨Tip Number 1
Get to know the venue! Before your interview, pop into Grannies Heilan Hame and soak up the atmosphere. Familiarise yourself with the menu and specials so you can chat about them during your interview. It shows you're genuinely interested and ready to hit the ground running!
✨Tip Number 2
Practice your people skills! Since this role is all about delivering exceptional service, think of some examples from your past experiences where you've gone above and beyond for a customer. We want to hear those stories that highlight your friendly attitude and teamwork!
✨Tip Number 3
Dress to impress! Make sure you look smart and presentable for your interview. A neat appearance reflects your professionalism and respect for the role. Plus, it’ll help you feel more confident when you walk in!
✨Tip Number 4
Apply through our website! It’s the easiest way to get your application noticed. Plus, we love seeing candidates who take the initiative to connect directly with us. Don’t forget to follow up after your application – a quick email can make a big difference!
We think you need these skills to ace Food and Beverage - Waiting Staff - Q02 in Dornoch
Some tips for your application 🫡
Show Your Personality: When you're writing your application, let your personality shine through! We want to see the real you, so don’t be afraid to show off your friendly and energetic side. Remember, we’re looking for someone who can create great guest experiences!
Tailor Your Application: Make sure to tailor your application to the role of Waiting Staff. Highlight any relevant experience in hospitality or customer service, and mention how you thrive in fast-paced environments. This will help us see why you’d be a great fit for our team!
Be Clear and Concise: Keep your application clear and to the point. Use simple language and avoid jargon. We appreciate straightforward communication, especially since you'll need those skills when engaging with guests!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it’s super easy to navigate!
How to prepare for a job interview at Parkdean Resorts
✨Know the Menu Inside Out
Before your interview, make sure you’re familiar with the menu and any specials. This shows that you’re genuinely interested in the role and can engage with guests about their options. Plus, it’ll help you answer questions about how you’d handle customer inquiries.
✨Show Off Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Whether it’s a time you went above and beyond for a guest or handled a difficult situation, sharing these stories will demonstrate your ability to thrive in a fast-paced environment.
✨Practice Teamwork Scenarios
Since this role involves working closely with kitchen and bar teams, think of times when you’ve successfully collaborated with others. Be ready to discuss how you communicate and support your teammates, as this is crucial for delivering seamless service.
✨Bring Your Positive Attitude
A friendly and energetic attitude is key in hospitality. During the interview, let your personality shine through! Smile, be enthusiastic, and show that you’re excited about the opportunity to create great guest experiences at Parkdean Resorts.