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- Tasks: Welcome guests with a smile and ensure they have an unforgettable experience.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation.
- Benefits: Enjoy discounts on holidays, food, drinks, and leisure activities.
- Why this job: Be part of a fun team and create amazing memories for guests.
- Qualifications: No experience needed, just bring your passion and positivity!
- Other info: Great career development opportunities and a supportive work environment.
The predicted salary is between 24000 - 36000 £ per year.
Are you a people person looking for a career with a little more fun? Then you would make a fantastic Owner and Guest Experience Advisor! Join our receptionist team and be the face and voice of Parkdean Resorts, ensuring our guests and owners have an unforgettable experience every time.
No experience? No worries! If you’ve got pockets full of passion, positivity and Parkdean team spirit, we’ll teach you all the skills you’ll need to succeed in your new role.
So, why Parkdean Resorts? Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the security that comes with being a part of the UK’s largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 66 parks – as one of the best in the biz when it comes to apprenticeships, we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
What you will be doing...
- Greet owners and guests with a smile, ensuring a smooth and friendly check-in experience.
- Provide guests and owners with all the info they need about the park, entertainment, and local attractions, in person or over the phone.
- Support and assist with owner and guest requests and feedback and resolve issues promptly.
- Keep all admin tasks up to date, including bookings, cash reconciliation, arrivals, and filing.
- Assist in delivering memorable events for both owners and guests.
Parkdean Resorts is committed to Safeguarding and promoting the welfare of children and vulnerable adults. Background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests, please contact Stephanie at stephanie.wood@parkdean-resorts.com.
Holiday Sales - Owner and Guest Experience Advisor - HS1 in Cresswell employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Holiday Sales - Owner and Guest Experience Advisor - HS1 in Cresswell
✨Tip Number 1
Get to know the company! Before your interview, do a bit of research on Parkdean Resorts. Understand their values, culture, and what makes them unique. This will help you connect with the interviewers and show that you're genuinely interested in being part of the team.
✨Tip Number 2
Practice your people skills! As an Owner and Guest Experience Advisor, you'll be interacting with guests all day. Role-play common scenarios with friends or family to boost your confidence and refine your communication skills. Remember, a friendly smile goes a long way!
✨Tip Number 3
Be ready to share your passion! In your interview, talk about why you love working with people and how you can contribute to creating unforgettable experiences for guests. Your enthusiasm can set you apart from other candidates.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows that you’re proactive and keen to join the Parkdean family. Don’t miss out on this fantastic opportunity!
We think you need these skills to ace Holiday Sales - Owner and Guest Experience Advisor - HS1 in Cresswell
Some tips for your application 🫡
Show Your Personality: We want to see the real you! When writing your application, let your personality shine through. Use a friendly tone and share your passion for helping others – it’s what this role is all about!
Tailor Your Application: Make sure to customise your application for the Owner and Guest Experience Advisor role. Highlight any relevant experiences or skills that match the job description, even if they’re from different areas of your life.
Keep It Clear and Concise: While we love a good story, keep your application clear and to the point. Use bullet points where possible to make it easy for us to read and find the key information we need.
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with Parkdean Resorts.
How to prepare for a job interview at Parkdean Resorts
✨Show Your People Skills
As an Owner and Guest Experience Advisor, your ability to connect with people is key. During the interview, share examples of how you've positively interacted with customers or resolved conflicts. This will demonstrate your passion for providing excellent service.
✨Know the Park Inside Out
Familiarise yourself with Parkdean Resorts and its offerings before the interview. Research the parks, local attractions, and entertainment options. This knowledge will not only impress your interviewers but also show your enthusiasm for the role.
✨Emphasise Team Spirit
Highlight your ability to work well in a team. Share experiences where you collaborated with others to achieve a common goal. Parkdean values team culture, so showing that you can contribute positively to the team dynamic will be a big plus.
✨Prepare Questions
Have a few thoughtful questions ready to ask at the end of your interview. This shows your genuine interest in the role and the company. You might ask about training opportunities or how the team celebrates successes, which aligns with their focus on employee wellbeing.
