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- Tasks: Lead a team to ensure holiday homes are clean and welcoming for guests.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation.
- Benefits: Enjoy discounts on holidays, food, and leisure activities, plus 24/7 support.
- Other info: Flexible hours with opportunities for career growth across 65 parks.
- Why this job: Make a real impact on guest experiences while developing your leadership skills.
- Qualifications: Experience in team supervision and a full UK driving licence required.
The predicted salary is between 25000 - 30000 £ per year.
Join us as our new Accommodation Supervisor, where you’ll play a key role in supporting the Accommodation Manager and Assistant Accommodation Manager to ensure our holiday homes consistently meet the highest standards of cleanliness and presentation. In this hands-on role, you’ll actively check quality, guide your team through their daily tasks, and help maintain an efficient, well-organised operation that delivers an exceptional experience for every guest.
What you will be doing...
- Ensuring the consistent delivery of exceptionally clean, safe, and well-maintained holiday homes for our guests.
- Conducting regular inspections and checks of holiday homes to ensure cleanliness standards are being met, taking action to fix any non-compliance issues immediately.
- Cleaning holiday homes, lodges and glamping pods (where applicable) to our high brand standards.
- Ensuring your team have the right tools and stocks to do their job efficiently and effectively.
- Putting our guests first, you and your team will build positive relationships to resolve guest queries with minimal disruption to their stay with us.
- Creating a culture within your team to consistently deliver high standards and respond positively to guest feedback.
- Assist with the onboarding and training of new team members, providing ongoing development and support through on-the-job coaching.
- Provide your team with feedback and support based on performance data.
- Ensuring you and your team are compliant with health and safety regulations, COSHH and all other company policies and procedures.
- Monitor stock levels of cleaning supplies, linen and guest amenities, reporting low levels to the Accommodation Manager or Assistant Accommodation Manager.
About you...
- Experience supervising a team.
- The ability to access accommodation to perform checks and deliver hands-on cleaning services, performing physical tasks including lifting, bending and standing for extended periods of time.
- The flexibility to be able to work to suit business needs which includes weekends, evenings, and bank holidays as required.
- The ability to work at a fast pace, communicating and carrying out complex plans of work efficiently and effectively.
- A leadership style that gets the best out of diverse teams.
- A full UK driving licence.
So, why Parkdean Resorts?
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you? At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way. Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate. We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Holly at Holly.Baldwin@parkdean-resorts.com.
Accommodation - Accommodation Supervisor - HK1 in Bridgend employer: Parkdean Resorts
Contact Detail:
Parkdean Resorts Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation - Accommodation Supervisor - HK1 in Bridgend
✨Tip Number 1
Get to know the company culture! Before your interview, check out Parkdean Resorts' social media and website. Understanding their values and what they stand for will help you connect with the team and show that you're genuinely interested.
✨Tip Number 2
Practice makes perfect! Run through common interview questions with a friend or in front of the mirror. This will help you feel more confident and articulate when discussing your experience supervising teams and ensuring high standards.
✨Tip Number 3
Show off your leadership skills! Be ready to share specific examples of how you've motivated your team and handled challenges in the past. Highlighting your ability to create a positive work environment will make you stand out.
✨Tip Number 4
Don’t forget to ask questions! Prepare a few thoughtful questions about the role and the team dynamics. This shows your enthusiasm and helps you gauge if Parkdean Resorts is the right fit for you. And remember, apply through our website for the best chance!
We think you need these skills to ace Accommodation - Accommodation Supervisor - HK1 in Bridgend
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight your relevant experience and skills that match the Accommodation Supervisor role. We want to see how you can bring your unique flair to our team!
Showcase Your Leadership Skills: Since this role involves supervising a team, don’t forget to share examples of your leadership style and how you've successfully guided teams in the past. We love seeing how you get the best out of diverse groups!
Be Clear and Concise: Keep your application clear and to the point. Use bullet points where possible to make it easy for us to see your qualifications and experiences at a glance. We appreciate straightforward communication!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we can’t wait to see your application come through!
How to prepare for a job interview at Parkdean Resorts
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of an Accommodation Supervisor. Familiarise yourself with the key tasks like conducting inspections, maintaining cleanliness standards, and supporting your team. This will help you answer questions confidently and show that you're genuinely interested in the role.
✨Showcase Your Leadership Skills
As a supervisor, your ability to lead a diverse team is crucial. Prepare examples from your past experiences where you've successfully managed a team, resolved conflicts, or improved performance. Highlight how you can create a positive culture and motivate your team to deliver exceptional guest experiences.
✨Demonstrate Your Guest-Centric Approach
The job is all about putting guests first, so be ready to discuss how you've handled guest queries or complaints in the past. Share specific instances where you went above and beyond to ensure a guest's satisfaction, as this will resonate well with the interviewers.
✨Prepare for Practical Scenarios
Expect some situational questions during the interview. Think about how you would handle various scenarios, such as dealing with non-compliance issues or managing stock levels. Practising these responses will help you think on your feet and demonstrate your problem-solving skills.