At a Glance
- Tasks: Help keep holiday homes clean and guest-ready while supporting the Accommodation Manager.
- Company: Join Parkdean Resorts, the UK's largest holiday park organisation with stunning locations.
- Benefits: Enjoy flexible shifts, discounts on holidays, meals, and exclusive brand deals.
- Other info: Background checks will be conducted to ensure a safe environment for all.
- Why this job: Be part of a fun team culture that values wellbeing and creates unforgettable guest experiences.
- Qualifications: No specific qualifications required; just a passion for hospitality and teamwork.
The predicted salary is between 28800 - 43200 £ per year.
Join us as our new Assistant Accommodation Manager, where you’ll work closely with the Accommodation Manager to coordinate and support the team in delivering exceptional standards of cleanliness and presentation across all accommodation types. In this key role, you’ll help ensure smooth daily operations, maintain consistently high standards, and contribute to creating an amazing experience for every guest.
What you will be doing...
- Assisting with recruiting, onboarding, and training Accommodation team members.
- Helping to build and maintain a positive team culture focused on high standards.
- Supporting the Accommodation Manager with team structure, role delegation, and clarity of responsibilities.
- Providing day-to-day coaching, supporting 1-2-1s, and encouraging team development.
- Supporting initiatives that drive engagement, motivation, and team recognition.
- Assisting in the daily coordination of cleaning operations across all accommodation types.
- Carrying out regular spot checks and inspections to ensure cleanliness and presentation standards are consistently met.
- Monitoring daily performance and helping prepare action plans to support continuous improvement.
- Working closely with Maintenance and Guest Experience teams to support check-ins, repairs, guest requests, and special requirements.
- Responding promptly and professionally to guest queries, helping resolve issues with minimal disruption.
About you...
- Previous experience managing teams
- The ability and knowledge to coordinate complex daily business operations.
- Experience with forecasting labour and resource planning skills.
- A leadership style that inspires, supports, and brings out the best in diverse teams.
- The ability to access accommodation to perform checks and deliver hands-on cleaning services as required, performing physical tasks including lifting, bending and standing for extended periods of time.
- The flexibility to be able to work across varied days including weekends, evenings, and bank holidays as required.
- Confident using standard IT systems and applications.
- A full UK driving licence.
So, why Parkdean Resorts?
Well, besides the one-of-a-kind team culture, stunning locations across the UK, and the chance to work with the UK's largest holiday park organisation, we can offer:
- The chance to develop your skills and boost your career across our 65 parks – we’ve got your back when it comes to training!
- You’re never on your own with our Employee Assistance Programme! It comes with a 24/7 confidential helpline for counselling and support - because your wellbeing is our top priority.
- A 50% discount for you and a 25% discount for friends and family when booking your holiday with us.
- A team member discount of 30%, available on everything from fabulous food to delicious drinks and even our fun leisure activities.
- Score awesome discounts! From tasty meal kits like Hello Fresh to your favourite local gyms, we’ve got deals on lots of brands just for you.
We want to be a force for good and caring for our parks, people, and planet is a natural component of the way we do business. We celebrate our people, communities and natural environment, enabling us to enhance the amazing memories we create for many years to come.
Are we the right fit for you?
At Parkdean Resorts, every park is a place to start something great; a place where you can develop your skills, take on new challenges, and thrive alongside a team that supports you every step of the way.
Our parks create meaningful memories for our guests and know that great service is more than a smile - it’s understanding the value of every moment. Because it’s not just what we do, it’s who we are. Join a team that puts heart into every holiday. Be the Heart of the Park.
Parkdean Resorts takes safeguarding seriously therefore background checks including DBS (or equivalent) will be carried out if appropriate.
We want to do all we can to create an environment and recruitment process where people feel safe and comfortable to talk about disability. For any reasonable adjustment requests as part of the recruitment and assessment process, please contact Roisin at
Assistant Accommodation Manager employer: Parkdean Resorts
Parkdean Resorts is an exceptional employer, offering a vibrant work culture where sales professionals can thrive while creating unforgettable holiday experiences for customers. With competitive salaries, generous on-target earnings, and extensive career development opportunities across 65 parks, employees are supported in their growth and well-being, making it a rewarding place to build a career in the leisure industry.
StudySmarter Expert Advice🤫
We think this is how you could land Assistant Accommodation Manager
✨Tip Number 1
Familiarise yourself with Parkdean Resorts' values and mission. Understanding their commitment to creating unforgettable moments for guests will help you align your responses during interviews and show that you're genuinely interested in the role.
✨Tip Number 2
Highlight any previous experience in hospitality or management roles, especially in housekeeping. Be ready to discuss specific examples of how you've maintained high standards and improved guest satisfaction in past positions.
✨Tip Number 3
Prepare to demonstrate your leadership skills. Think of instances where you've successfully managed a team, resolved conflicts, or implemented training programmes. This will show that you can support the Accommodation Manager effectively.
✨Tip Number 4
Research common cleaning standards and COSHH guidelines. Being knowledgeable about these will not only impress during the interview but also show that you take safety and quality seriously, which is crucial for this role.
We think you need these skills to ace Assistant Accommodation Manager
Some tips for your application 🫡
Understand the Role:Read the job description carefully to understand the responsibilities and requirements of the Assistant Accommodation Manager position. Tailor your application to highlight relevant experiences that align with these duties.
Craft a Compelling CV:Ensure your CV is up-to-date and clearly outlines your previous experience in housekeeping or management roles. Use bullet points to make it easy to read, and include specific achievements that demonstrate your ability to lead a team and maintain high standards.
Write a Personalised Cover Letter:In your cover letter, express your enthusiasm for the role and the company. Mention why you want to work at Parkdean Resorts specifically, and how your skills and experiences make you a great fit for their team culture and values.
Proofread Your Application:Before submitting your application, take the time to proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial for the role of Assistant Accommodation Manager.
How to prepare for a job interview at Parkdean Resorts
✨Show Your Passion for Hospitality
Make sure to express your enthusiasm for creating memorable experiences for guests. Share any relevant experiences where you went above and beyond to ensure customer satisfaction, as this aligns perfectly with the role's focus on guest enjoyment.
✨Demonstrate Team Leadership Skills
As an Assistant Accommodation Manager, you'll be supporting the Accommodation Manager in leading a team. Be prepared to discuss your previous leadership experiences, how you motivate others, and how you handle challenges within a team setting.
✨Familiarise Yourself with Cleaning Standards
Understanding cleaning standards and safety protocols, such as COSHH guidelines, is crucial for this role. Brush up on these topics and be ready to discuss how you would ensure compliance and maintain high standards in the workplace.
✨Prepare for Guest Feedback Scenarios
The ability to respond to guest feedback is key. Think of examples where you've successfully turned negative feedback into positive outcomes, and be ready to share your ideas on how to improve guest experiences based on feedback.
